Front Desk Attendant at Barkefellers LLC (2025-05 – 2025-08)
- Greeted customers, clients, and pets and provided them with friendly and efficient customer service during check in and checkout.
- Managed scheduling for grooming, boarding, daycare, and training through.
- Answered client's phone calls and emails, addressed inquiries made by clients and resolved issues they faced efficiently.
- Processed payments maintained accurate client and pet records and handled information with care.
- Ensured a clean, organized, and welcoming lobby and hotel for both the pets and the owners.
- Communicated effectively with the hotel, grooming, and training staff to coordinate pet care and service updates.
- Monitored pets in the reception areas to maintain a safe and comfortable environments for the animals.
Retail Sales Associate at Old Navy (2024-02 – 2025-08)
- Provided friendly and efficient customer service by greeting shoppers, answering product questions, and assisting with fitting room needs.
- Operated cash registers, processed payments, returns, and exchanges accurately and efficiently.
- Maintained sales floor appearance by restocking merchandise, folding apparel, and organizing displays according to brand standards.
- Supported loss prevention efforts by monitoring fitting rooms and following store procedures.
- Worked collaboratively with team members to meet daily sales goals and deliver a seamless shopping experience.
- Assisted during high-volume events such as seasonal sales, promotions, and product launches.
