Intern - The Carolina Center for Behavioral Health - Greer, SC
(2026-05 - 2026-08)
- Facilitated psychoeducational and process-oriented group therapy sessions for patients experiencing acute mental health and behavioral health concerns. Encouraged therapeutic participation, promoted healthy coping strategies, supported emotional regulation, and fostered a safe, recovery-focused environment while monitoring group dynamics and patient engagement.
- Conducted comprehensive biopsychosocial assessments to evaluate patients' mental health status, presenting concerns, psychiatric history, medical conditions, family dynamics, substance use, social supports, and environmental factors. Collected clinical information to assist in treatment planning, discharge recommendations, and continuity of care.
- Advocated for patients by ensuring their needs, preferences, and treatment goals were communicated effectively to the interdisciplinary treatment team. Assisted patients in understanding their treatment plans, accessing appropriate resources, and overcoming barriers to receiving quality behavioral health services.
- Assisted licensed clinicians in providing crisis intervention services for patients experiencing psychiatric emergencies, emotional distress, or behavioral crises. Supported de-escalation efforts, promoted patient safety, and facilitated therapeutic wellness groups focused on coping skills, emotional wellness, relapse prevention, and recovery.
- Collaborated with psychiatrists, nurses, therapists, social workers, case managers, and other healthcare professionals to coordinate patient care, discuss treatment progress, participate in multidisciplinary treatment team meetings, and develop individualized plans that promoted positive patient outcomes.
- Fulfilled mandated reporter responsibilities by identifying suspected abuse, neglect, or exploitation and reporting concerns to the South Carolina Department of Social Services (DSS) in accordance with state laws, organizational policies, and ethical standards to ensure patient safety and protection.
- Assisted with discharge planning by coordinating referrals to outpatient behavioral health services, community resources, and support systems to promote successful transitions of care. Completed timely, accurate clinical documentation within the electronic health record (EHR), ensuring compliance with HIPAA regulations, agency policies, and documentation standards.
Intern - Brushy Creek Post Acute - Greer, SC
(2025-08 - 2025-01)
- Conducted comprehensive biopsychosocial assessments for residents admitted for short-term rehabilitation and long-term skilled nursing care. Administered the Patient Health Questionnaire-9 (PHQ-9) to screen for depressive symptoms, identify psychosocial needs, and assist in developing individualized care plans and appropriate interventions.
- Followed up on residents' post-discharge and aftercare needs by assessing barriers to successful transitions, coordinating appropriate services, and ensuring continuity of care. Assisted residents and families in accessing community resources, home health services, durable medical equipment, and other supportive services.
- Collaborated with an interdisciplinary team of physicians, nurses, rehabilitation therapists (physical, occupational, and speech therapy), case managers, and social workers to develop individualized treatment plans, coordinate interventions, and support patient-centered discharge planning during care conferences with residents and family members.
- Participated in discharge planning meetings with residents, families, and healthcare professionals to discuss progress toward treatment goals, anticipated discharge needs, caregiver education, available community resources, and recommendations for a safe transition from the facility to home or another level of care.
- Contacted community providers, home health agencies, medical equipment companies, transportation services, and other healthcare organizations to verify service availability, coordinate referrals, and secure resources necessary to meet residents' medical, psychosocial, and post-discharge needs.
- Advocated for residents by identifying psychosocial concerns, addressing barriers to care, promoting patient autonomy, and providing emotional support to residents and their families while ensuring care plans reflected each individual's needs, preferences, and goals.
Intern - Salvation Army - Greenville, SC
(2024-08 - 2025-01)
- Assisted clients in addressing their needs by providing case management resources and documentation assistance. Developed tailored treatment plans covering 30, 60, and 90-day strategies to support client progress.
- Engaged in community outreach efforts, facilitating access to essential services such as clothing vouchers and food assistance for individuals in need. Played a crucial role in ensuring resources reached vulnerable populations.
- Contributed to the annual Christmas Toy Drive (Toys for Tots), enhancing community spirit and support by ensuring families received gifts during the holiday season.
- Collaborated with staff members to manage office operations, including the filing of paperwork, which improved organizational efficiency.
Case Manager (Foster Care & Child Protective Services) - Department of Social Services - Greenville - Greenville, SC
(2021-05 - 2024-01)
- Conducted in-depth assessments to evaluate if children were safe from harm and abuse at home.
- Interviewed children, family members, medical personnel, and law enforcement to gather critical case information. Documented data and completed case record updates using CAPSS (FAST for CPS; CANS for Foster Care).
- Coordinated individual referrals to obtain community services, advocated for client needs, and resolved barriers to services. Referred families to shelters, legal resources, and educational programs.
- Attended family court proceedings and provided testimony for reunification, permanent placement cases, or termination of parental rights based on case documentation and affidavits.
- Investigated the location of missing individuals. Performed background checks and requested drug testing referrals for clients as part of case assessments.
- Worked with internal and external partners to facilitate temporary housing arrangements for children and their families.
- Developed safety plans related to children's placement and overall well-being.
- Coordinated with law enforcement to evaluate and take children into emergency protective custody as needed.
- Performed on-call and overnight duties, including emergency protective services and transporting children to temporary housing.
Security Operations - American Security - Simpsonville, SC
(2020-04 - 2021-05)
- Provided support to officers in managing uncooperative or combative patients, ensuring safety and de-escalation of situations.
- Wrote detailed incident reports documenting situations involving combative patients for proper record-keeping and follow-up.
- Responded swiftly to emergency situations, minimizing risks and preventing injury to hospital staff and patients.
Intern - Mauldin Police Department - Mauldin, SC
(2018-08 - 2018-11)
- Trained under patrol and communication officers to gain knowledge of traffic violations and phone channel routing.
- Worked with special resource officers, detectives, and victim advocates to observe law enforcement operations.
- Observed and responded to police calls about traffic violations and domestic disturbances.
Intern - Department of Juvenile Justice - Greenville, SC
(2018-05 - 2018-08)
- Gained an understanding of legal stipulations regarding case demographics.
- Acquired basic knowledge of juvenile case proceedings and case management.
- Performed audits identifying security risks in office and juvenile facilities.
Sales Associate - Miracle Hill Ministries - Mauldin, SC
(2014-11 - 2020-04)
- Answered customer questions and advised on merchandise selection.
- Processed transactions and managed cash register.
- Prepared merchandise for sale, including marking items with identifiers.
