Danielle Potts

Registered Nurse with more than 6 years of nursing experience, including approximately 4 years in emergency nursing and 2 years in hospice case management.

Emergency

Department charge nurse experience with patient flow, acuity-based staff assignments, triage, interdisciplinary coordination, conflict resolution, and quality/throughput monitoring. Experienced in high-acuity assessment, rapid reassessment, patient and family education, IV access, port access, and electronic documentation. Current certifications listed on the source resume include BLS, ACLS, PALS, TNCC, and NRP.

RN, Charge Nurse at Wellstar Columbia County Emergency Department (2026-04 – Present)

• Coordinate Emergency Department operations during assigned shifts, supporting safe patient flow, timely care, and efficient use of available staff and resources.
• Assign and adjust nursing workloads based on patient acuity, department census, staffing levels, nurse experience, and changing clinical needs.
• Serve as a clinical resource for nursing staff, assisting with prioritization, escalation of care, complex patient situations, and high-acuity presentations.
• Collaborate closely with emergency physicians, nursing staff, ancillary departments, and hospital leadership to facilitate patient movement, admissions, transfers, and dispositions.
• Monitor department flow and throughput, identify barriers or delays, and help redistribute resources as conditions change throughout the shift.
• Support triage operations and reassessment of waiting and treatment-area patients to promote appropriate prioritization based on presentation and clinical condition.
• Address patient and family concerns, staff conflicts, and operational issues while maintaining professionalism and a patient-centered approach.
• Promote adherence to standards of care, accurate documentation, effective communication, and safe handoff practices across the Emergency Department.

RN, Emergency Department at Piedmont Summerville (2024-07 – 2026-04)

• Served in the charge nurse role, assigning nursing workloads according to patient acuity, staffing levels, and real-time departmental needs.
• Functioned as a primary clinical resource and supported staff during high-stress and rapidly changing situations.
• Managed conflict resolution and patient/family concerns with professionalism.
• Monitored quality and throughput metrics, including door-to-provider and disposition times.
• Triaged patients based on presenting complaints and completed initial and ongoing assessments and reassessments.
• Documented assessments and interventions in a timely manner and provided discharge education.
• Performed IV insertion and accessed implanted ports; managed a 4:1 patient ratio.

RN, Emergency Department at St. Mary's Good Samaritan (2023-09 – 2024-07)

• Served in charge nurse responsibilities, coordinating patient care assignments, standards of care, patient experience, and department flow.
• Assigned nursing workloads based on patient acuity and staff experience.
• Collaborated with nurses, physicians, and ancillary team members to optimize throughput and reduce delays.
• Performed triage, patient assessments, reassessments, IV insertion, port access, and discharge education.
• Documented patient care using Epic.
• Provided emergency nursing care in a critical-access setting with limited resources.

RN Case Manager / Weekend On-Call RN at St. Mary's Home Hospice (2022-04 – 2023-09)

• Evaluated patients for hospice eligibility according to Medicare/Medicaid requirements and determined GIP eligibility.
• Educated patients and families regarding hospice goals, end-of-life care, symptom management, and expected changes at end of life.
• Participated in weekly interdisciplinary team meetings to coordinate patient needs and care plans.
• Provided telephone triage and determined when in-person visits were required.
• Managed medications and wound care and documented using Homecare Homebase.
• Managed a 14–16 patient caseload and supported a territory of 80+ patients while serving as the on-call RN.

RN Case Manager at Homestead Hospice (2021-11 – 2022-04)

• Managed a 14–16 patient caseload, including weekly visits, PRN visits, and admissions.
• Collaborated with the interdisciplinary team to address patients' social, physical, and spiritual needs.
• Provided family support and education regarding medication compliance and symptom management.
• Monitored changes in patient condition and evaluated the need for additional symptom management or potential GIP admission.
• Documented care using BrightTree.

RN, Emergency Department at Piedmont Athens Regional (2021-03 – 2022-11)

• Performed initial and ongoing patient assessments and reassessments following interventions.
• Documented assessments in a timely manner and provided discharge education.
• Performed IV insertion and managed a 4:1 patient ratio.

RN, Orthopedics at Piedmont Athens Regional (2020-04 – 2021-03)

• Collaborated with the multidisciplinary team to support achievement of patient care-plan goals.
• Monitored postoperative outcomes, including neurovascular status, respiratory depression, urinary issues, and uncontrolled symptoms.
• Managed intake/output, Foley care, IV fluids, and surgical dressing changes.
• Assessed surgical sites and communicated changes or signs of infection to the care team.

RN, Emergency Department at Aiken Regional Medical Center (2020-01 – 2020-04)

General Manager at Three Oaks Inc. (2011-03 – 2020-01)

DiChickO's Café

Bachelor of Science in Nursing in Nursing – University of Texas at Arlington

Associate Degree in Nursing in Nursing – Aiken Technical College (2019-12)