Danielle Robinson

Results-driven Project Coordination and Program Management Professional with 8+ years of experience leading cross-functional initiatives, coordinating stakeholder engagement, supporting operational excellence, and managing compliance-driven programs across healthcare, education, government, and accessibility services. Proven ability to oversee multiple projects simultaneously, manage schedules, coordinate resources, streamline processes, and ensure successful execution of strategic objectives while maintaining regulatory compliance and exceptional service delivery. Experienced in project planning, program governance, performance reporting, risk management, process improvement, and stakeholder communications.

Recognized as the first Deaf-Blind Intervener hired in Prince George's County and trusted to support mission-critical initiatives for leading organizations including Johns Hopkins Hospital, INOVA, Kaiser Permanente, and public-sector agencies. Skilled in collaborating with executive leadership, managing documentation, facilitating cross-functional teams, and driving operational efficiency in highly regulated environments. Currently pursuing PMP certification and seeking opportunities in Project Management, Program Management, Operations Management, or Government Contracting where leadership, strategic planning, and organizational excellence contribute to business success.

Senior American Sign Language Interpreter at Sign Language USA (2022-10 – Present)

• Deliver interpretation services across healthcare systems, higher education institutions, government agencies, and federal aviation training environments.
• Support mission-critical engagements for healthcare providers, public agencies, and educational organizations requiring precise and compliant communication services.
• Coordinate with clients, administrators, instructors, and healthcare professionals to ensure seamless communication and operational effectiveness.
• Prepare project-specific terminology, documentation, and briefing materials to support service quality and compliance requirements.
• Maintain strict confidentiality standards while delivering services in highly regulated and sensitive environments.
• Recognized for professionalism, accuracy, and excellence in supporting complex stakeholder interactions.

Director's Assistant / Program Coordinator at P.G. Parks & Planning – Therapeutic Program (2021-08 – 2023-10)

Coordinated multi-disciplinary therapeutic and educational programs serving diverse populations, ensuring successful execution of operational and program objectives.

• Partnered with executive leadership to manage schedules, prioritize initiatives, and support strategic planning across multiple concurrent projects.
• Led cross-functional collaboration efforts between educators, clinicians, families, administrators, and community stakeholders to improve service delivery and program effectiveness.
• Managed program documentation, compliance records, reporting processes, and operational workflows while maintaining regulatory standards.
• Tracked performance metrics, analyzed program outcomes, and supported continuous improvement initiatives to enhance operational efficiency.
• Facilitated stakeholder communications, meeting coordination, and project updates to ensure alignment with organizational goals.
• Supported governance, risk mitigation, and process improvement initiatives across program operations.

Deaf-Blind Intervener (First Ever Hired in Prince George's County) at Context Global LLC (2022-01 – 2023)

• Selected as the inaugural Deaf-Blind Intervener in Prince George's County, establishing foundational service frameworks, procedures, and operational standards.
• Coordinated individualized education and service plans (IEPs) by collaborating with educators, clinicians, administrators, and families.
• Managed end-to-end service delivery for complex student cases, ensuring compliance with educational regulations and achievement of targeted outcomes.
• Monitored performance metrics, maintained documentation, and prepared reports supporting program evaluation and leadership decision-making.
• Implemented adaptive communication strategies that improved accessibility, engagement, and service effectiveness.
• Supported stakeholder engagement efforts while maintaining confidentiality and compliance standards.

Program Support Specialist / ASL Interpreter & Paraprofessional Educator at Prince George's County Public Schools (2014-08 – 2021-08)

• Supported district-wide Deaf and Hard of Hearing programs across multiple schools and educational service providers.
• Coordinated program activities, parent conferences, staff meetings, and educational initiatives aligned with IEP and special education requirements.
• Facilitated communication between educators, families, administrators, and external partners to ensure continuity of services and student success.
• Managed compliance documentation, records administration, audit preparation, and reporting processes.
• Assisted with scheduling, resource coordination, workflow management, and operational support across multiple educational programs.
• Contributed to program planning, performance tracking, and continuous improvement initiatives supporting organizational goals.

Maryland Continuing Education in Project Management, Business Operations, Leadership Development, Program Coordination, Organizational Communication, Stakeholder Engagement, Process Improvement, and Administrative Management – Community College of Baltimore County (CCBC)