Hospitality Exp
Breakfast Attendant at Hampton Inn - Cleveland / Airport (Oct 2025 – Present)
Part-Time
- Prepare and display food for complimentary breakfast bar from 6am-10am for hotel guests
- Keep breakfast area clean throughout service and complete full cleanup at closing
- Appropriately refill/restock at the end of each shift in preparation for the next day
- Communicate with the team leadership for needed equipment repair or replacement
- Communicate with the team leadership for low stock items that may not make it to the next delivery day
- Supervision of an assistant attendant during peak hours
- Providing training and task lists as needed
Banquet Server/ Event Bartender at Hilton Garden Inn - Cleveland / Twinsburg (May 2011 – Oct 2025)
Part-Time
- Serve events ranging from 5-400 guests, with options of 5 banquet rooms
- Confirm accuracy of final room setup before event start time
- Understand and follow proper food safety procedures including allergy awareness
- Follow BEO instructions
- Serve a wide range of events including Wedding, Bar/Bat Mitzvahs, Showers, Fundraisers, Birthdays, Proms, Conventions, Retreats, Business Meetings, and more
Front Desk Agent at Hilton Garden Inn - Cleveland / Twinsburg (Dec 2009 – Jul 2012)
Part-Time
- Ensure guest satisfaction of their stay
- Greet guests and complete proper check-in/check-out procedures of The HGI Twinsburgs' 142 guest rooms
- Provide exceptional customer service with recommendations for local attractions, or other guest needs
- Understand and follow all proper security procedures
Hotel Management Internship at Hilton Garden Inn - Cleveland / Twinsburg (Jan 2010 – Jun 2010)
- Shadow all positions within the hotel and HR at Gateway Hospitality corporate office
- Gain basic understanding of each department including: Front Desk, Kitchen, Banquets, Sales, Housekeeping, Laundry, and Corporate HR
Special Events Sales Manager at 100th Bomb Group Restaurant & Events Center (Jul 2012 – Nov 2013)
- Owned sales and planning for a multi space venue accommodating up to 600 guests
- Met monthly sales goals through bookings, upsells, and negotiations
- Successfully closed outside sales to increase net new revenue of 110% year over year
- Managed planning and execution for all events including budget negotiation with Clients, Vendors, Banquet, Setup, & Kitchen staff
- Produced and advertised various events open to the public including Bridal Shows and Fundraising Events
- Provided detailed BEOs to ensured successful setup and execution of events
Other Professional Work Exp
Senior Project Manager at Snow Companies, An Omnicom Agency (Jul 2023 – Present)
Project Manager at Barefoot, An Omnicom Agency (Feb 2022 – Jul 2023)
Program Manager at Maxim Healthcare (Apr 2017 – Feb 2022)
National Recruitment Manager at Maxim Healthcare (Nov 2013 – Apr 2017)
