Danilo Arellano

Highly skilled Service Technician III with extensive experience in the installation, repair, and maintenance of energy-efficient and hurricane-impact windows and doors for residential and commercial properties. Promoted to Lead Service Technician in 2026, recognizing strong technical expertise, leadership potential, and consistent delivery of high-quality results. In-depth knowledge of safety standards, building codes, and regulatory compliance across projects of varying scope.

Proven ability to troubleshoot complex issues, support team members, and ensure efficient, customer-focused service in fast-paced environments.

Service Technician III | Lead Technician – Impact Windows & Doors - Prestige windows and Doors (R.J.S. CONSULTANTS, INC.) - Miami, FL

(2023-03)

Hands-on experience servicing PGT®, CGI®, WinDoor®, ESWINDOWS®, CWS®, ECO WINDOWS® window and door systems, including impact and non-impact applications. Skilled in field diagnostics, precision repairs, adjustments, glass replacement, hardware servicing, and operational performance optimization. Recognized for accurate troubleshooting, high-quality workmanship, and strong customer communication.

• Performs advanced impact window and door repairs for PGT, CWS, CGI, WinDoor, ECOwindows, and ESWINDOWS systems.
• Conducts sliding glass door restoration, including roller replacement, track repair, alignment, and lubrication.
• Carries out (Deglaze) glass replacement for tempered, laminated, insulated IG units, and impact/non-impact products.
• Services and install hardware components such as multi-point locks, operators, handles, rollers, and hinges.
• Executes French door alignment, sealing, threshold adjustments, and weatherstripping to ensure smooth operation.
• Performs water intrusion and leak diagnostics for windows, doors, frames, and sills.
• Provides track restoration and corrosion treatment for coastal and high-salt environments.
• Delivers full system tune-ups, including adjustments, lubrication, balance checks, and operational testing.
• Handles screen repair and replacement for windows, patio doors, sliding doors, and enclosure systems.
• Conducts field inspections for product failures, impact damage, and code compliance verification.
• Completes accurate service documentation, including work orders, parts identification, service notes, and customer updates.
• Proficiently uses hand tools and power tools to perform precision repairs and adjustments

High school diploma - South Miami Senior High School