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Customer-focused professional with over five years of experience in customer support, compliance, and background screening. Skilled in resolving customer inquiries through phone, email, and chat while ensuring accuracy, professionalism, and regulatory compliance. Experienced with CRM platforms, Zendesk, Microsoft Office, and Excel.
Known for strong communication, problem-solving, attention to detail, and delivering exceptional customer experiences in fast-paced remote environments. Seeking a customer support or customer success role where I can contribute to a collaborative team and continue growing professionally.
Bachelor of Science in Political Science
California State University, Los Angeles (2014–2019)
