Danusa Faisca

Customer Relations Representative, State Farm Agent Team Member | Party and Wedding Planner, Bella Fiori Events

Talent

Washington, D.C.Member since May 28, 2026

Leadership and management skillsAttention to detailMeeting deadlinesOrganizational and prioritizing skillsComplex problem solvingMicrosoft OfficeSoftware packages

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Leadership and management skillsAttention to detailMeeting deadlinesOrganizational and prioritizing skillsComplex problem solving

About

A results-driven, self-motivated and resourceful professional with a proven ability to contribute exceptional support to a corporation. Excellent interpersonal and communication skills, analytical ability and capable of working successfully in a diverse team environment. Proven track record of achieving exceptional results in solving complex situations.

Comfortable with performing under pressure and in challenging atmospheres. Seeking to obtain a position where I can utilize my energy, experience, and skills to develop, motivate, lead, and encourage employee's productivity.

Experience

CUSTOMER RELATIONS REPRESENTATIVE at Itzabel Mayrant State Farm Agent (2024-08 – Present)

Sales and service professional for an independent local agent. Property and Casualty Licensed. Life and Health Licensed.

Marketing auto, home, and life insurance, developing leads, conducting needs-based reviews, and processing policies
Answer client inquiries, process payments, assist with policy changes, and resolve claims issues
Conduct customer reviews to evaluate risk and recommend the proper auto, home, life, and health coverage.

PARTY AND WEDDING PLANNER at Bella Fiore Events (2018-03 – 2022-12)

Conceptualize, plan, and execute special events - ranging from weddings to private parties.
Managing budgets, vendors, and logistics.
The primary liaison between the host and vendors, handling everything from venue selection to day of coordination
Meeting with clients to determine vision, theme, budget, and guest count.
Developing detailed timelines, floor plans, and checklists for the event day.
Managing expenses to ensure the event stays within the agreed financial plan.
Supervising setup, managing the flow of the event, and troubleshooting any last-minute issues or emergencies.