Danyelle Walker

Dedicated Executive Assistant with over 10 years of experience in exceptional administrative support, office operations management, and outstanding customer service. Proficient in scheduling, vendor relations, QuickBooks, and streamlining daily activities to enhance efficiency. Recognized for meticulous attention to detail and professionalism, with a proven ability to resolve issues calmly and effectively.

Committed to fostering a productive work environment that supports organizational goals and drives success.

Mental Health Worker at Priorities Inc. (2026-01 – Present)

• Provide direct support and supervision to clients with mental health and behavioral disorders in residential / clinical settings
• Assisted clients with daily living activities, including hygiene, meals, medication reminders, and personal care
• Monitored client behavior, mood, and safety, documented observations in detailed progress notes and incident reports
• Implemented individualized treatment plans under direction of clinicians and case managers
• Used de-escalation and crisis intervention techniques to manage aggressive or high-risk situations
• Facilitated group activities focused on coping skills, life skills, and social development
• Built supportive, professional relationships to encourage emotional stability and recovery
• Transported clients to appointments, therapy sessions, and community resources as required
• Maintained a safe, structured, and therapeutic environment following program policies and safety standards
• Collaborated with nurses, therapists, social workers, and families to support client progress
• Ensured medication compliance by observing and reporting side effects or concerns to medical staff
• Completed accurate, timely documentation in compliance with confidentiality (HIPAA) and agency standards
• Supported clients in crisis stabilization and suicide prevention protocols when necessary
• Assisted with intake, discharge planning, and transition support

Executive Assistant / Front Desk at Honeycutt Aviation INC (2022-01 – 2025-09)

• Evaluated vendor services to optimize costs while maintaining quality standards in supplies and support.
• Facilitated communication between departments, streamlining information flow and improving collaboration.
• Managed scheduling and arrival of aircrafts at the airport
• Created purchase and repair orders, processed shipments, and conducted parts research
• Entered invoices and managed fuel tickets in QuickBooks
• Provided front-desk support including call handling, customer inquiries, and data entry
• Handled confidential and sensitive information with discretion and tact.
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.

Assistant Manager at Green Desert Oil AMPM (2018-04 – 2022-02)

• Oversaw daily store operations, ensuring compliance with company policies and procedures.
• Managed inventory control processes, optimizing stock levels and reducing shrinkage rates.
• Trained and mentored team members to enhance performance and foster a collaborative environment.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Reconciled daily sales transactions to balance and log day-to-day revenue.

Customer Service / Bookkeeper at Vons Grocery Store (2006-04 – 2016-01)

• Managed daily financial transactions and reconciled cash registers to ensure accuracy.
• Conducted regular audits of financial documents to identify discrepancies and implement corrective measures.
• Maintained and processed invoices, deposits, and money logs.
• Reconciled and corrected issues with financial records.
• Provided outstanding customer service by addressing inquiries promptly.
• Assisted customers with Western Union and check cashing.
• Processed customer transactions efficiently, ensuring accurate cash handling and balancing of registers.

No Degree in Administration of Justice – Yuba College

High School Diploma – Atascadero High School