Verizon Sales Representative - Victra - Verizon Wireless Premium Retailer - Harrisville, UT
(2025-07)
Business competitive sales, keeping track of inventory, pursuing leads & blitz calling. Customer interactions and de-escalating situations, financing bills and breaking down sales and billing. Working on stats and studying new sales techniques.
Freelance Media Producer - self employed - Pleasant View, UT
(2020-02)
Have been working in photo editing, dabble in video editing, and freelance social media management for local bands and other companies for friends and family.
Escape Room Host - The Escape Game - Washington, DC
(2023-07 - 2025-03)
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Managed a high volume of phone calls while maintaining excellent phone etiquette standards
- Resolved guest complaints or concerns promptly and professionally, ensuring high levels of customer satisfaction
- Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service
- Managed incoming calls, directing them to the appropriate department or staff member for prompt resolution
- Maintained an organized front desk area, including managing visitor logbooks and issuing visitor badges
- Assisted with guest inquiries, resolving issues promptly and efficiently to ensure guest satisfaction
- Handled cash transactions accurately and securely, reconciling daily sales reports with minimal discrepancies
- Updated reservation systems with accurate information on room availability and rates for efficient bookings
- Trained new front desk personnel on standard operating procedures and customer service protocols
- Performed routine maintenance tasks, including inspecting equipment, troubleshooting issues, and repairing or replacing faulty components
- Trained new employees on proper use of tools and equipment as well as safety procedures
Grill Operator - Maverik-Ogden - UT
(2023-01 - 2023-03)
- Operated and maintained grill equipment, ensuring proper temperature control and adherence to food safety guidelines
- Prepared and cooked a variety of grilled items such as burgers, steaks, chicken, and seafood according to customer specifications
- Maintained a clean and sanitary work environment, following all food safety regulations and guidelines
- Prepared and cooked food items according to recipes, ensuring quality and consistency
- Handled and stored food products properly to prevent contamination or spoilage
- Assisted in inventory management by monitoring stock levels, rotating perishable items, and notifying supervisor of any shortages or expired products
- Provided excellent customer service by addressing customer inquiries, concerns, and special requests regarding food allergies or dietary restrictions
- Maintained knowledge of menu items, ingredients used, cooking techniques, and presentation standards
- Adhered to proper cleaning procedures for utensils, dishes, countertops, floors, etc
