Health Insurance Advisor - Independent Agent
(2026-01)
Working as a Health Insurance Advisor
Talent Acquisition Manager - Merge IT, LLC
(2021-04 - 2025-05)
- Delivered 45-52% of total company revenue annually through high-volume technical placements in Fortune 500 companies.
- Maintained and updated all sourcing dashboards and ATS systems.
- Coordinated all resolutions with hiring managers and kept them informed on pay rate issues or other findings.
- Recruited for 150+ roles annually, from entry-level to senior leadership across Technology, Finance, Healthcare, Media, Government, DOD, and niche positions such as seasonal roles, service-based sourcing, warehouses.
- Reduced time-to-fill by 30% through strategic sourcing, interview streamlining, and close client alignment.
- Exceeded all quarterly KPIs and maintained a 90%+ candidate retention rate post-placement.
- Negotiation with stakeholders and clients.
- Assisted with RFs and SOWs.
Supervisor - State of Oklahoma via ATOS
(2020-03 - 2021-04)
- Managed a remote team of 30+ claims fraud analysts and optimized performance tracking workflows.
- Maintained service levels and compliance metrics while supporting statewide benefits operations.
- Applied Agile methodologies to streamline case reviews, reducing fraud detection time by 40%.
- Performed Learning & Development for my team and documentation.
Executive Assistant/PR Relations - MassMutual
(2019-11 - 2020-02)
- Created 200+ branded digital assets to enhance client engagement and marketing visibility.
- Digitized legacy client data systems, improving access time, and reducing paper reliance by 95%.
- Conducted quality audits of 1,000+ client records, increasing data accuracy and compliance.
- Responsible for marketing social media posts across all platforms. I was responsible to bring awareness of special events, create sign in sheets, create marketing slides and participate in setting up the events.
Owner - Intuitive Specialties LLC/Personal Business
(2017-06 - 2019-08)
Owned and ran an independent LLC during this time, consulting on technology projects and repairs. Performed "controlled" remote viewing in group sessions for the military and independent owners.
Lead Mobile Specialist/Operations Manager - National Geographic Society
(1999-09 - 2017-05)
When bought out by FOX (now owned by Disney) most of the Society was let go with a year of severance.
- Solely supported mobile tech operations for 2,000+ users across global offices, achieving 99.9% uptime.
- Responsible for negotiation, vender proposals and service agreements with all stakeholders.
- White Glove Service and excellent communication skills.
- Performed onboarding and offboarding tasks with active directory, internal applications, MDM, mobile devices, and computers.
- Was responsible for all in person learning & development meetings with Executives, Executive Assistants and staff as well as provided documentation on our internal website for employees located offsite.
- Service Delivery Management, Operations Management, Inventory Management, Supply chain Management and integration, JIT
- Conducted 200+ group and executive level training sessions, driving 100% adoption of new systems.
- Initiated and led a BYOD program saving $50,000 annually and improving device security compliance.
- Recycled 400+ legacy devices through partnerships with Rainforest Connection & Orangutan Outreach.
- SaaS environment
