Daretta Smith

Security Supervisor leading patrol operations, access control, alarm response, and incident reporting in a busy facility setting. Coordinates and evaluates security staff performance, enforces visitor management procedures, and supports management with clear security reporting. Strengthens site protection through CCTV monitoring, emergency response, and policy enforcement.

Bus Operator - Metropolitan Transportation Authority - Los Angeles

(2025-02 - 2026-09)

• Completed [number]% of assigned routes on time each shift while communicating delays and service changes clearly.
• Assisted passengers with boarding, seating, and fare questions in a calm, professional manner.
• Monitored road conditions and adjusted driving to maintain safe spacing and smooth vehicle handling.
• Reported vehicle issues, traffic incidents, and schedule disruptions to dispatch in a timely manner.
• Verified vehicle condition before departure and documented safety concerns for follow-up.

Security Supervisor - Allied Universal - Los Angeles, CA

(2022-02 - 2025-02)

• Track [number] patrol checks weekly across facility routes to deter threats and spot safety concerns early.
• Monitor alarm systems and CCTV footage to identify alerts quickly and coordinate appropriate response actions.
• Enforce access control and visitor management procedures to maintain a secure environment for employees and guests.
• Supervise security staff performance and provide coaching to support safety compliance and professionalism.
• Coordinate with management to update security policies, improve response procedures, and communicate effectively in English.

Crime Suppression Unit Officer - Allied universal - Los Angeles, CA

(2021-09 - 2023-03)

• Monitored access points and visitor movement to help maintain orderly entry and exit procedures.
• Responded calmly to incidents and critical situations, applying site policies and emergency procedures.
• Supported customer service needs by communicating professionally and coordinating safety-related concerns.

Kitchen Supervisor - Reef Kitchens - Los Angeles, CA

(2020-06 - 2022-08)

• Evaluated food quality, work methods, and staff performance to maintain consistent service standards.
• Trained workers on food preparation, sanitation, and safety procedures to improve day-to-day reliability.
• Assigned duties and work stations based on service needs, staffing levels, and daily workflow demands.
• Handled hiring, firing, and disciplinary write-ups while recommending process changes that improved safety.
• Resolved customer complaints and purchased needed supplies and equipment to support timely service delivery.

Lead Direct Support Staff Member - My Life Foundation - Los Angeles, CA

(2017-03 - 2021-12)

• Participated in case reviews to assess client needs and plan continuing services with the care team.
• Delivered healthcare support under nurse and therapist direction, including medication and vital-sign monitoring.
• Coordinated with doctors and registered nurses to develop care plans aligned with resident needs.
• Responded to residents' physical, emotional, and developmental needs with consistent daily support.
• Transported clients to physician appointments and outings while maintaining safe, dependable service.

Sales Associate - Goodwill Industries - Los Angeles, CA

(2014-02 - 2016-01)

• Stocked merchandise to plan standards, maintaining an organized and ready-to-shop sales floor.
• Priced merchandise accurately and greeted customers to support a positive shopping experience.
• Organized incoming donations by category, improving workflow between intake, sorting, and floor replenishment.
• Kept the work area clean and orderly to support safe handling of inventory and customer-facing operations.

Child Development - West Los Angeles College

Surgical Technologist - American Career College (2019-06)

High School Diploma - Inglewood High School (1999-06)