Teachers Assistant at Beacon Academy (2025-11 – Present)
- Reinforced student learning of skills and content material through informal assessments, observations, one-on-one and small group support
- Fostered positive relationships with parents by providing updates 3 - 4 times per month on student development
- Maintained organized and accurate records of student progress, assessment results, and behavioral observations to support teacher planning and ensure continuity of care for each student
Compliance Analyst at Sunbit (2023-10 – 2025-11)
- Investigated and resolved complex customer credit reporting disputes in accordance with FCRA regulations, ensuring accurate and timely outcomes while maintaining detailed records to uphold data accuracy and audit readiness
- Acted as a go-to resource for customer service representatives by clarifying compliance procedures and addressing inquiries, demonstrating strong communication skills and deep subject matter knowledge
Substitute Teacher at Clark County School District (2022-08 – 2023-10)
- Ensured classroom instruction and culture was monitored and implemented according to school policies, goals, and objectives
- Collaborated with the teacher team in developing long-term plans for struggling students, as well as designing new activities to enhance learning engagement of students
- Maintained a positive and inclusive learning environment by managing classroom behavior, fostering student engagement, and promoting respectful interactions
Membership Representative at Sam's Club (2017-11 – 2022-03)
- Maintained knowledge of company policies, promotions, and membership benefits to provide accurate information to customers
- Assisted customers with membership sign-ups, renewals, account updates, and general service inquiries in a fast-paced retail environment
- Processed returns, exchanges, and transactions accurately using POS and membership management systems
