Darlene Anunda

Healthcare IT, RCM, and implementation professional with 10+ years of combined clinical and technology experience and an active Texas LVN license. Led multi-client healthcare software implementations from workflow discovery and database configuration through training, go-live, stabilization, and support, with hands-on expertise in payer setup, claims and denials, EDI 837/835, remittance reconciliation, and Waystar/clearinghouse workflows. Brings client-facing project management, training, stakeholder communication, and clinical operations experience to contract, contract-to-hire, or permanent roles.

RCM – Billing Implementation Specialist II - Net Health - Pittsburgh, PA (Remote)

(2023-01 - 2026-01)

Led multi-client healthcare software implementations from configuration and workflow discovery through training, go-live, stabilization, and transition to ongoing support.

• Configured client databases to align facility operations, payer requirements, billing workflows, and revenue cycle processes for accurate claim generation and efficient system use.
• Supported payer setup and verification, claim creation and batching, EDI 837/835 workflows, EOB/remittance reconciliation, and Waystar/clearinghouse processes.
• Researched and resolved claim edits, denials, charge-posting exceptions, payer configuration issues, modifiers, revenue codes, and claim-submission errors.
• Delivered remote end-user training and post-go-live troubleshooting while partnering with billing, operations, clients, and internal teams.

Project Manager - Net Health - Pittsburgh, PA (Remote)

(2022-03 - 2023-01)

Served as primary client liaison for healthcare technology implementation projects, coordinating scope, timelines, deliverables, risks, dependencies, and stakeholder communication.

• Partnered cross-functionally with clients and internal teams to identify issues, remove barriers, and keep implementations on track toward scheduled milestones and go-live.
• Led recurring project meetings, tracked action items and risks, and improved project visibility through consistent status communication and escalation management.
• Coordinated end-user training readiness and implementation activities to support adoption and reduce post-go-live issues.

Licensed Vocational Nurse (LVN) - Whitesboro Health and Rehabilitation Center - Whitesboro, TX

(2020-03 - 2022-03)

Provided direct nursing care, focused assessments, medication administration, treatments, clinical documentation, and monitoring of resident condition.

• Reported changes in condition and collaborated with providers, nursing, rehabilitation staff, residents, and families to support safe, coordinated care.
• Supported EMR documentation, clinical workflows, staff training, and infection-control practices.

Licensed Vocational Nurse (LVN) - Mayhill Hospital - Denton, TX

(2020-01 - 2021-12)

Provided nursing care in an inpatient behavioral health setting; monitored patients for changes in physical, psychiatric, and behavioral status; administered medications and treatments; communicated findings to RN and provider.

Licensed Vocational Nurse (LVN) - Corinth Rehabilitation Suites on the Parkway - Corinth, TX

(2017-10 - 2020-03)

Delivered nursing care to rehabilitation and long-term care patients; administered medications and treatments; supported individualized care plans, infection prevention, skin integrity, and fall prevention with the interdisciplinary team.

Licensed Vocational Nurse (LVN) - HealthSouth Rehabilitation - Bedford, TX

(2015-05 - 2017-10)

Provided direct rehabilitation nursing care, medication administration, and HIPAA-compliant documentation; supported mobility, respiratory care, and fall prevention; educated patients and families on treatment and discharge care.

Licensed Vocational Nurse (LVN) - Riverside Inn - Arlington, TX

(2014-03 - 2015-05)

Provided geriatric long-term care nursing including medications, treatments, wound and catheter care, and vital signs monitoring; participated in interdisciplinary care planning and family education.

Vocational Nursing Program - Concorde Career Institute (2014-05)

Associate of Science - North Lake College (2017-05)