Darlene Guzman

Licensed Esthetician and Skin Care Specialist with hands-on esthetics training and 2 years of customer service and retail sales experience. Skilled in skincare techniques, makeup application, client interaction, consultations, and personalized service. Proven progression from Team Member to Shift Lead, demonstrating strong communication, leadership, and service management abilities.

Prepared to deliver professional beauty services that promote client satisfaction, comfort, and retention. Committed to maintaining high standards of client care, service quality, and professional excellence.

Esthetician Trainee - IBMC College - Greeley, CO

(2024-09 - 2025-01)

• Performed supervised esthetic services and practiced customized facial services and skincare techniques, building hands-on experience in professional, client-focused beauty services.
• Supported client consultations and applied makeup while addressing individual skincare preferences and self-care goals, strengthening personalized service and client communication.
• Practiced skincare treatment techniques and service enhancements under supervision, including exposure to professional modalities and procedures used to support client comfort and skincare needs.
• Applied skincare products and practiced treatment techniques while following sanitation, safety, and professional service procedures, promoting a clean treatment environment and consistent service quality.

Shift Lead - Qdoba - Greeley, CO

(2024-05)

• Progressed from Team Member to Shift Lead by demonstrating strong customer service, reliability, and leadership, earning increased responsibility in restaurant operations.
• Manage customer interactions, greet guests, and address service needs, supporting positive customer experiences and satisfaction while maintaining professional service standards.
• Apply makeup and beauty-service knowledge while engaging with customers, strengthening client communication and personalized service skills to support individual customer preferences.
• Coordinate shift operations and support team members in a fast-paced environment, contributing to efficient service delivery and smooth daily operations while maintaining consistent workflow and service quality.

Esthetician Program - Esthetics - IBMC College (2024-09 - 2025-01)