Darlene Joy Salazar

Detail-oriented and highly organized Freight Virtual Assistant with foundational training in freight brokerage support and logistics coordination. Skilled in rate quoting, freight class determination (NMFC), carrier selection, load booking, and track-and-trace support for freight brokers and logistics companies. Proficient in comparing carrier rates, handling LTL/FTL/Volume shipments, and using TMS platforms and carrier portals to manage day-to-day freight operations.

A fast learner with strong attention to detail, professional communication skills, and a proactive approach to supporting brokers, shippers, and carriers.

Administrative/Registration Officer at City of Tacurong Local Government Unit (2015-01 – Present)

• Managed executive calendars for the Head of Office and staff, scheduling monthly meetings and maintaining a zero-scheduling-conflict record annually.
• Achieved and sustained Inbox Zero by triaging 30+ daily emails, reducing average response time from 4 hours to 45 minutes through thorough review and prioritization of incoming communications.
• Developed and maintained Standard Operating Procedures for 5 recurring office processes — Memorandums, Outbound and Inbound Communications, Project Proposals, and Office Procurements — improving workflow consistency and efficiency.
• Coordinated local travel arrangements for the Head of Office and Officers, managing itineraries across 10+ trips annually with a zero booking-error record.
• Managed and maintained the office's official social media accounts, creating graphic design content and editing videos for activity coverage and public information awareness campaigns.
• Processed an average of 50 marriage license applications and registered approximately 40 marriage certificates each month, ensuring compliance with government regulations, accuracy of records, and timely service delivery.
• Encoded and maintained an average of 100 vital records monthly (birth, marriage, and death documents) using the Philippine Civil Registration Information System (PhilCRIS), ensuring accurate data entry, secure record management, and timely transmission to the appropriate government agencies.
• Maintained organized physical and digital filing systems, verified supporting documents for completeness and accuracy, and coordinated with internal departments and the public to facilitate efficient civil registration services.

Executive Assistant at JIAWMII - Bishop David E. Salazar (2017-01 – Present)

Volunteer position

• Managed executive calendars for church visitations, Board of Directors, and pastors' meetings, maintaining a zero scheduling-conflict record, while coordinating 5+ domestic and international trips annually with zero booking errors.
• Provided bookkeeping and financial administrative support by recording transactions, processing invoices, tracking expenses, reconciling accounts, and maintaining accurate financial records for reporting and budgeting.
• Prepared and processed official documents for SEC registration, BIR tax compliance, and monthly PhilHealth and SSS contributions, ensuring timely, accurate, and error-free submissions.
• Maintained Inbox Zero for the Bishop's and church email accounts by triaging 5–10 emails daily with an average 45-minute response time, while safeguarding confidential records and communications.
• Developed and implemented Standard Operating Procedures (SOPs) for key administrative and operational processes, improving consistency and efficiency across recurring church activities.
• Managed the church's social media platforms by creating graphic and video content that promoted fellowship events, increased community engagement, and strengthened the organization's online presence.

Bachelor of Science in Computer Engineering – Notre Dame of Tacurong College (2012-12)

Master in Development Management and Governance – University of Makati (2023-12)