Commercial Property Manager at Cooper & Gray LLC (2024-03 – 2025-10)
- Financial Management: Draft annual operating budgets, track expenses, process rent collections, manage escalations (such as HVAC and parking fees), and prepare monthly financial reports for asset owners.
- Lease Administration: Negotiate new lease contracts, enforce lease terms, coordinate tenant move-ins/outs, and handle lease renewals or terminations.
- Vendor & Contract Management: Source, bid, and manage contracts for third-party services, including landscaping, janitorial, security, and elevator maintenance.
- Maintenance & Construction: Assign work orders, schedule routine maintenance, and oversee major capital improvement projects and tenant build-outs.
- Tenant Relations: Serve as the first point of contact for tenant inquiries, promptly resolve complaints, and conduct regular space inspections to ensure lease compliance.
Senior Property Manager at Virginia Beach Community Development Corporation (2024-03 – 2025-10)
- Oversee a portfolio of 114 units, including two Veteran Project-Based Voucher (PBV) housing communities and 32 scattered-site properties.
- Increased occupancy to 100% across two-thirds of the portfolio through strategic leasing and resident retention initiatives.
- Conduct regular reviews of delinquency reports to ensure timely payments from residents and housing authorities, achieving a 95% improvement in delinquency since onboarding.
- Maintain compliance by collaborating regularly with housing partners such as VBCDC, Virginia Housing, and DCHD.
- Manage all aspects of property operations, including intakes, move-ins, move-outs, and file compliance.
- Lead community outreach initiatives by organizing housing seminars to engage donors, vendors, and potential applicants, enhancing company visibility and partnerships.
- Conduct annual recertifications to ensure full compliance with Tax Credit program guidelines.
- Prepare and submit CAMS reports to the Department of Community Housing and Development (DCHD) for HOME and NOAH units within the portfolio.
- Liaise with vendors and contractors to oversee scheduling, project progress, and quality of work across assigned properties.
Property Manager at Virginia Beach Community Development Corporation (2024-03 – 2024-03)
Property Manager/Realtor at Onyx Realty Professionals (2018-11 – Present)
- Enforce lease agreements and government requirements, performing effectively to maximize occupancy rates and minimize vacancy and rental loss.
- Assist clients in exploring final options and ensure rents are collected and deposited in a timely manner to minimize budgetary/administrative issues.
- Maintain strong relationships with landlords, residents, and other professionals in real estate.
- Track lease expiration dates to ensure annual renewals and/or terminations are completed in a timely manner.
- Review lease files to ensure each landlord and tenant profile are in compliance with lease terms.
- Maintains confidentiality of all resident records.
Senior Property Manager at Virginia Supportive Housing (2020-01 – 2021-08)
- Managed 420-unit permanent supportive housing development communities for homeless adults to 95% overall occupancy.
- Collaborated with Regional Property Manager to achieve financial objectives inclusive of application processing, rent collection, budget preparation and initiation of corrective and legal actions.
- Reviewed property/residential reports, invoices, and files to assess rental and leasing rates based on the analysis of market conditions and property comparable.
- Conducted property inspections, maintained building security measures, enforced occupancy rules, document incidents and mediated tenant complaints.
- Cooperated with other divisions concerning public inquiries, tours, volunteer activities, new development planning, and residential services program planning and implementation.
- Partnered with Case Managers to provide on-site supportive services to residents.
- Complied with policies, laws and government regulations related to desk and physical audits.
Assistant Property Manager at Virginia Supportive Housing (2015-04 – 2020-01)
