Darrius Harris

Deliver community outreach through presentations, workshops, and public events to educate customers on energy efficiency programs and available incentives. Coordinate outreach events by managing logistics, event materials, staffing communication, and community partnerships to maximize program participation. Develop relationships with community organizations, municipalities, housing partners, and stakeholders to expand awareness of energy efficiency initiatives.

Energy Advisor I/Outreach Specialist I - Franklin Energy

• Deliver community outreach through presentations, workshops, and public events to educate customers on energy efficiency programs and available incentives.
• Coordinate outreach events by managing logistics, event materials, staffing communication, and community partnerships to maximize program participation.
• Develop relationships with community organizations, municipalities, housing partners, and stakeholders to expand awareness of energy efficiency initiatives.
• Provide one-on-one guidance to residential customers on Home Energy Check Up, Direct Install Measures (DIMs), Marketplace offerings, and additional utility programs.
• Represent the organization at community events while answering customer questions, resolving concerns, and promoting program enrollment.
• Track outreach activities, customer interactions, event outcomes, and program participation using internal databases and reporting tools.
• Collaborate with program managers, engineers, marketing teams, and outreach staff to improve outreach strategies and achieve energy savings goals.
• Support continuous improvement by identifying community needs, recommending outreach strategies, and assisting with presentations and educational materials.

Senior Operations Manager - Sunburst Solar

(2025-10 - 2025-12)

• Communicate daily with branch managers and sales reps to coordinate job progress, permits, surveys, and installations.
• Submit permits and interconnection applications, track job pipeline status, and maintain project spreadsheets.
• Manage incoming calls and customer inquiries, ensuring professional and timely responses.
• Monitor account balances, process payments, and manage payroll for sales representatives, including commission tracking.
• Send invoices to installation partners and assist in vendor payments.
• Support onboarding for new representatives, including system setup, payroll, and background checks.
• Review and approve roof quotes/contracts, ensuring accuracy and timely processing.
• Participate in team meetings via Zoom to review project status, address issues, and define next steps.
• Assist leadership with ad-hoc administrative requests and special projects.

Program Specialist - National Institutes of Health (NIH/NHLBI)

(2023-05 - 2025-06)

• Provided executive-level support to senior leadership, including scheduling, call management, and calendar coordination.
• Coordinated and prepared meeting agendas, materials, and summaries to ensure smooth team operations.
• Maintained confidential records and documents with discretion and accuracy.
• Streamlined office workflows, improving scheduling, communication, and file management processes.
• Assisted in coordinating policy-related projects and compliance reporting.

Bachelor of Science - Computer Science - University of Maryland Global Campus (2020-08)