DaShay Dukes

A driven professional with 13+ years of managerial experience in the customer service, retail, medical, and food & beverage industries. Authorized to work in the US for any employer

General Manager (GM) - Pooler, GA

(2014-03)

• Provides administrative and clerical duties; process payroll.
• Providing exceptional customer service
• Managing 30-35 crew members on active roster
• Prepare employee schedules
• Working to ensure labor & drive sale goals are met and maintained.
• Conducting inventory counts daily/weekly
• Training/developing new and existing team members
• Communicating with AGM to develop and implement new policies and procedures

Security Guard - GardaWorld Security Services US - Pooler, GA

(2021-03 - 2022-03)

• Ensure the safety and protection of individuals and property.
• Document observed events and incidents. Reporting.
• Monitor security systems
• Conduct regular patrol

Medical Receptionist/ Referral Specialist - Savannah Neurology Specialists - Savannah, GA

(2016-06 - 2020-03)

• Checking patients in/out
• Making copies of patients ID and Insurance cards to insert in their folders
• Answering phone calls
• Schedule/Reschedule patient appointments
• Take payments via cash, CC
• Thoroughly explain financial plans with patients if needed
• Verify eligibility/verification of patients insurance
• Reviewing incoming referral email box to contact patients for new patient appts

Bachelor's - Healthcare Management - Saint Leo University (2020-10 - 2024-12)

High school diploma - Jenkins High School (2006-08 - 2010-06)