DaShonda Tyler

Results-driven Financial Analyst with 15+ years of experience in financial analysis, accounts receivable, billing, customer service, and administrative support. Skilled in financial reporting, account reconciliation, budgeting, Microsoft Excel, Salesforce, and process improvement.

Finance Analyst - Stuller - Lafayette, LA

(2025-11 - 2026-07)

• Analyze financial data to identify trends and opportunities.
• Prepare budgets, forecasts, and financial reports.
• Reconcile accounts and support financial planning.

Mobility Technical Support Specialist/Retention - AT&T - Remote

(2022-01 - 2025-11)

• Resolved technical, billing, and account issues.
• Delivered exceptional customer service.
• Collaborated across departments to resolve cases.

Billing Specialist - AT&T/Asurion - Lafayette, LA

(2015-01 - 2019-11)

• Managed billing inquiries and insurance claims.
• Exceeded service and performance goals.
• Recognized as a top performer.

Accounts Receivable Clerk - Pop-A-Lock Corporate Office - Lafayette, LA

(2012-07 - 2015-01)

• Posted payments, reconciled accounts, and maintained billing records.
• Assisted with month-end reporting and payroll deadlines.

Associate - Business Administration - University of Phoenix (2012)