FREELANCE IT CONTRACTOR - Fieldnation - Houston, TX
(2024-07 - 2025-07)
- Installed, maintained and repaired voice and data communications systems.
- Provided technical support to users regarding networking issues such as connectivity problems or slow performance.
- Provided smart-hands support to configure routers, switches, firewalls and other network devices.
PROJECT MANAGER - Datacomm Network Services - Palm Harbor, FL
(2019-04 - 2024-06)
- Scheduled and facilitated project meetings.
- Communicated effectively with all levels of stakeholders including executives.
- Planned, scheduled and coordinated project activities to meet deadlines.
- Developed project plans, tracked progress, and reported results to stakeholders.
- Assigned tasks to appropriate resources within company.
- Assisted in the evaluation and selection of vendors and subcontractors.
- Developed detailed schedule for planning and tracking manpower, equipment, and work orders.
- Monitored project milestones and deliverables.
- Evaluated data to measure success of projects and programs.
- Identified potential risks to develop contingency plans.
- Documented lessons learned from each project in order to optimize future processes.
- Monitored project performance metrics to ensure adherence to quality standards.
- Managed project budget and oversaw expenditures to keep costs controlled and within budget parameters.
- Submitted project deliverables to clients and ensured adherence to quality standards.
BUSINESS DEVELOPMENT - Datacomm Network Services - Palm Harbor, FL
(2017-02 - 2019-04)
- Identified new business opportunities.
- Generated leads.
- Qualified prospects.
- Developed relationships with potential customers.
- Negotiated and closed deals.
- Maintained ongoing account management.
- Achieved sales targets.
PROJECT MANAGER - Network Concern - Tampa, FL
(2011-12 - 2017-01)
- Established project goals and developed plans to meet those goals.
- Maintained project timeframes, budgeting estimates and status reports.
- Managed resources for projects.
- Coordinated project team members and developed schedules and individual responsibilities.
- Implemented strategies that delivered projects on schedule and within budget.
- Organized meetings to discuss project goals and progress.
- Collaborated with cross-functional teams across multiple departments to achieve goals.
- Developed project plans, tracked progress, and reported results to stakeholders.
NETWORK TECHNICIAN - Network Concern - Tampa, FL
(2009-03 - 2011-12)
Installed and maintained the following systems: structured cabling (copper and fiber), telephony (VOIP and PBX), IP surveillance (CCTV), POS (point-of-sale), A/V (audio / video), network equipment (rack and stack), wireless networks, workstations and servers.
- Performed the build-out of network rooms (MDF, IDFs, TRs).
- Provided detailed work order close-out notes and promptly submitted deliverables.
- Provided IT support.
- Performed site surveys.
IT SUPPORT SPECIALIST - Legal Access Plans - Houston, TX
(2006-02 - 2008-07)
Installed, configured and maintained computer systems, including desktop PCs, laptops, printers, mobile devices and network equipment.
- Consulted with IT Manager and other departments as required.
- Provided IT assistance to staff and customers.
- Trained users on hardware functionality and software programs.
- Resolved trouble tickets in a timely manner.
- Monitored hardware, software, and system performance metrics.
- Updated computer software, hardware and systems.
- Maintained databases and ensured system security.
- Documented processes and performed diagnostic tests.
