Internship – Sterile Processing Technician - Memorial Hermann Texas Medical Center - Houston, TX
(2026-01)
- Monitoring and documenting sterilization cycles to ensure compliance with strict infection control standards.
- Operating specialized sterilization equipment, such as autoclaves, ultrasonic cleaners, and washer-disinfectors.
- Inspecting, assembling, and packaging instruments to prepare them for sterilization and future use.
- Cleaning, disinfecting, and sterilizing surgical instruments, trays, and medical equipment.
- Stocking, storing, and distributing sterile supplies and instruments to operating rooms and other departments.
- Assisting with reporting and fixing equipment, instrument malfunctions, or damaged items.
- Meticulous inspection of instruments for cleanliness and proper function.
- Adhering to strict safety protocols, regulations, and infection control standards.
- Learning to use computer applications for tracking instrumentation.
- Working closely with experienced technicians and surgical staff.
- Working within a hospital's Sterile Processing Department (SPD) or Central Sterile Services Department (CSSD), often in close coordination with the operating room team.
Retail Customer Service Associate - FedEx - Houston, TX
(2022-10)
- Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need.
- Provide customer expertise in printing, signs, and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
- Provide outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
- Ensures all customer problems are resolved quickly and to the satisfaction with the customer.
- Takes complex customer orders using order systems and provides accurate pricing information.
- Assembles parcels and prepares goods for shipping by wrapping items insulation, inserting items into shipping containers.
- Weighing packages, and affixing labels to parcels.
- Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents.
- Maintains a safe, clean, and orderly retail store.
- Ensures confidentiality of customer data and careful handling of documents, media, and packages.
- Performs multiple tasks at the same time.
- Able to operate with minimal supervision.
- All other duties as needed or required.
E-commerce Service Associate - Walmart - Pearland, TX
(2021-01 - 2022-09)
- High energy and fantastic customer service skills.
- Delivers distinctive customer experience.
- Communicate customers and greet them, ensuring goods match the Order.
- Resolves customer issues and answers questions to ensure a positive customer experience.
- Provides customers with courteous, fair, friendly, and efficient checkout service.
- Provides friendly fast and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or comparison item.
- Ensure best practices with all team members to deliver a distinctive and delightful customer service, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.).
- Use company service traits (e.g., offering help, identifying needs, service to satisfied).
- Assist with separation of food items (raw foods from pre-cooked).
- Has working knowledge of store systems and store equipment.
- Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Implements company asset protection procedures to identify and minimize profit loss.
- Retrieve and prepare merchandise for delivery
