Operations Technology Network Administrator at Apex Systems (2023-03 – Present)
- Planned, implemented, and maintained the organization's operations technology network, ensuring high availability and reliability.
- Successfully revamped unit DCS network, reducing downtime by 30% and increasing overall productivity.
- Conducted regular network assessments to identify vulnerabilities and implemented security measures to protect against cyber threats.
- Collaborated with cross-functional teams to design and implement network upgrades, resulting in improved performance and scalability.
- Administered 100+ servers in a Windows 2012/2016/2022 server environment with 100% uptime.
Lead Cable Plant Technician at Leidos inc (2021-11 – 2023-03)
- Provided professional customer support for network-related needs, issues, and requirements at NASA JSC.
- Diagnosed, troubleshot, and resolved network issues.
- Planned, designed, built, and implemented cabling infrastructure.
- Deployed various networking equipment, such as Cisco routers, switches, access points, and VoIP phones.
- Demonstrated excellent documentation and ticket resolution skills in the Remedy ticketing system.
- Acted as a project manager and technical liaison, ensuring timely project completion.
Cable Technician at Telephone Company of Houston (2017-07 – 2021-11)
- Installed, maintained, and troubleshot ISP/OSP network cabling at NASA JSC.
- Installed and maintained cat5e, cat6, cat6A, and fiber optic cabling.
- Installed and maintained wireless access points and wireless bridges.
