Client Service Specialist and Design Engineer
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I have over twenty years of experience in supporting customers while working at major corporations like Johnson & Johnson, Boeing, Bose, Parametric Technologies Corporation and AJA Intenational Inc.
I pride myself as being a respected professional while building a close rapport and maintaining a valued customer base.
As a Client Services Representative I consistently seek to improve process and production relative to cost reduction and process optimization. As a technical leader I have supported Client Services, Technical Sales and Educational Services as a self-motivated and valued team player.
I am very familiar with CRM software tools and Microsoft Office suite, I have vast experience using computers, scanners, printers and other office equipment supporting customers and manufacturing processes and data.
I have many software applications certifications from Educational Services as an Instructor, Mentor and Consultant implementing product data management and product lifecycle management process programs.
I am a diversified Senior Applications Engineer using PDM/PLM concurrent engineering tools for Product Life Cycle Management. I have extensive experience in Mechanical Engineering with excellent organizational, communication and listening skills. My expertise in improving customer product quality, time to market and cost reduction, I consistently make a positive impact in supporting product applications.
As a Client Services Representative I consistently seek to improve process and production relative to cost reduction and process optimization. As a technical leader I have supported Client Services, Technical Sales and Educational Services as a self-motivated and valued team player.
Associate of Science in Electro/Mechanical Enginering. I am a certified instructor in mechanical design engineering and PDM/PLM data and process lifecycle management. Langevin Professional Certified Training completed for “Train the Trainer “courses.