Office Manager, Customer Service Rep - Robert Half
(2023-04 - 2025-04)
- Ordering, receiving and stocking of all office inventory, as well as receiving and sorting all incoming mail, arrange and schedule meetings for upper management, while reporting any issues or discrepancies.
- Working remotely to outreach county residents about state services and campaigns.
Fulfillment Associate - Amazon
(2015-08 - 2022-09)
- Fast paced receiving, packaging, and shipping out items while maintaining an accurate inventory of all merchandise.
- Coordinated onsite training for Whole Foods locations regarding online grocery orders. Remotely provide inbound technical and general customer experience support remotely via telephone, email, and SMS outlets.
Specialist - Apple Store
(2021-11 - 2022-02)
- Provided guests with the knowledge, support, best advice and practices to match with a product that meets their needs, including setup and troubleshooting support for basic software issues.
- Provided backstage support preparing online pickup orders, as well as dropping of online orders to specialists or directly to guests and couriers.
Hub Associate - Happy Returns
(2017-10 - 2019-05)
- Received, inspected, refurbished, and processed merchandise from partnered retailers according to specific criteria from each merchant. Set outgoing shipments via UPS, USPS, FedEx, and Mothership to return to our partners' third-party logistics centers.
Lab Tech - Santa Monica College
(2012-09 - 2017-09)
- Provided technical support on computer hardware and software for Windows, MacOS and iOS devices.
