Director, People & Culture - i.c.stars
(2025-01)
Serve as a strategic partner to the CEO and leadership team, driving organizational alignment, execution, and operating effectiveness during a period of growth and transition.
- Act as a thought partner to the CEO, supporting prioritization, decision-making, and execution of enterprise-wide initiatives
- Drive cross-functional alignment across leadership, ensuring clarity on priorities, ownership, timelines, and execution
- Establish and strengthen organizational operating rhythms, including leadership team cadence, planning cycles, and accountability mechanisms
- Lead development of systems to track strategic priorities and commitments, improving follow-through and execution across teams
- Facilitate leadership discussions to drive clear decisions, resolve ambiguity, and align stakeholders
- Partner across departments to identify and address execution gaps, improving coordination and sequencing of initiatives
- Lead internal communication efforts, ensuring consistent messaging and alignment across staff during organizational changes
- Steward organizational culture by translating values into practical ways of working, team norms, and engagement strategies
Director, Talent & Culture - America's Promise Alliance
(2023-01 - 2025-12)
Partnered with executive leadership to strengthen organizational effectiveness, cross-functional execution, and employee experience across a national nonprofit.
- Collaborated with senior leadership to translate strategic priorities into operational plans, aligning talent, structure, and execution
- Served as a central connector across teams, aligning initiatives and resolving cross-functional challenges impacting delivery
- Built and implemented systems for organizational feedback, engagement, and performance, improving retention and team effectiveness
- Supported leadership in organizational planning and change initiatives, ensuring clear communication and alignment across teams
- Led internal communications for key initiatives, ensuring clarity, consistency, and stakeholder alignment
- Strengthened onboarding, performance management, and employee lifecycle processes to improve organizational consistency and execution
Director, Talent, People & Culture - Citizen Schools
(2021-01 - 2023-12)
Led multi-region People & Culture function while partnering with executive leadership to drive organizational design, execution, and culture transformation.
- Partnered with executive leadership to drive organizational effectiveness, workforce strategy, and cross-functional alignment
- Designed and implemented performance management systems, aligning individual goals with organizational priorities
- Co-led enterprise DEIB strategy, embedding inclusive practices into organizational systems and leadership behaviors
- Supported cost optimization initiatives, contributing to a 30% reduction in payroll and benefits costs while maintaining competitiveness
- Strengthened leadership alignment and team effectiveness through structured feedback, goal-setting, and accountability practices
Talent Business Partner - Citizen Schools
(2017-01 - 2021-12)
- Acted as a strategic advisor to leadership, supporting team effectiveness, workforce planning, and execution of organizational priorities
- Delivered workforce analytics and insights to inform decision-making and strategic planning
- Led recruitment and hiring strategy aligned with organizational growth and programmatic needs
- Supported cross-functional initiatives by aligning talent strategy with operational and program goals
Sales & Finance Manager - SIT/PBA Inc.
(2013-01 - 2017-12)
- Partnered with leadership to improve operational efficiency, financial performance, and process effectiveness
- Led forecasting, vendor management, and process improvements to support business operations
- Built systems to improve visibility into performance and decision-making
Sales Manager, Individual Life Distribution - Sun Life Financial Distributors, Inc.
(2005-01 - 2012-12)
- Led team performance, coaching, and operations in a highly regulated, performance-driven environment
- Managed reporting, compliance, and team development initiatives
- Drove operational discipline and accountability across team functions
