Dawn Hawkins

Experienced administrative and finance professional with a strong background in Accounts Receivable, Accounts Payable, payroll processing, and financial reporting. Known for exceptional accuracy, organizational skills, and the ability to manage high‑volume documentation and deadlines. I am skilled in supporting executive leadership, maintaining detailed financial records, and improving workflow efficiency.

Adept at communicating with clients, vendors, and internal teams while consistently delivering reliable, high‑quality work. A dedicated, adaptable team player committed to contributing to a company’s operational success.

Alpine Sign and Printing Supplies

Sales & Office Manager / Operations Manager | May 2014 - Present

• Oversee daily office operations, ensuring smooth workflow across sales, logistics and administrative functions.
• Train staff in proper documentation, invoice procedures and financial accuracy standards.
• Manage shipping, receiving and delivery schedules, ensuring accurate and on-time fulfillment.
• Process vendor invoices, manage payment schedules, prepare checks/ACH payments.
• Communicate with supplies to resolve invoice discrepancies, credits or billing issues.
• Maintain organized AP records and monitor outstanding balances.
• Generate and send customer invoices, sales orders and monthly statements.
• Conduct proactive collection follow-ups while maintaining strong customer relationships.
• Maintain accurate financial records, including deposits, expenses and reconciliations.

Pinnacle‑Unisys – Dallas, TX

Assistant Manager / Administrative Assistant | June 2011 – 2014

• Process payroll and assist with HR metrics reporting.
• Support Project Managers with administrative and operational tasks.
• Review, prepare, and submit documents to the State of Michigan (SOM).
• Upload documentation into IBM Rational Tools (ClearCase).
• Process Mapping Specifications and track DDI contractor activity.
• Maintain accurate records and ensure timely submissions.

• Ross Medical Education Center – Lansing, MI
• Medical Assistant / Associate Administrative Assistant (Sept 1986 – Feb 1988)
• College Preparatory Curriculum (Sept 1980 – May 1984)
• Haslett High School – Haslett, MI