Dayana Sicard
Intake Director / Pre-litigation, Claims Director
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About
I am seeking a position where I can achieve maximum productivity, illustrate exceptional leadership skills, and demonstrate loyalty and responsibility. An optimal position would be one where I can utilize said skills to expand my current knowledge while assisting the company to grow.
Experience
Intake Director / Pre-litigation, Claims Director - Premier Property Law
(2022-03)
Oversee the intake/claims department, qualify leads, manage litigation work assignments by attorney, scheduling calls, manage claims by reviewing documentation pertaining to the loss, determining claim resolution process and handle pre-litigation matters such as scheduling inspections, mediations and depositions as needed.
Regional Sales Manager, Claims Department - Noble Public Adjusting
(2020-01 - 2022-03)
Managed and trained over 15 adjusters within the State of Florida, served as first point of contact to incoming clients, participated in the hiring process and onboarding.
Paralegal / Head of Water Mitigation Department - Morgan Law Group
(2011-01 - 2016-12)
- Gather and analyze intake information and relevant documents
- Explain procedures or forms to clients
- Enter pertinent information into Attorney Software Program
- Prepare documents and correspondence
- Collect documentation of all damages sustained
- Organize and maintain case files
- Diary files using to-do's in Attorney Management program
- Maintain contact with clients on regular basis
- Draft Pleadings and Motions
- Manage Attorney calendars
- Assist in preparation of trial cases
