Dayanna Maldonado

I'm currently learning art and writing at home, and looking for a job that will allow me to support myself while continuing my studies. I'm a quick learner, and I'm excited to gain a new experience. I'm good at providing friendly customer service, taking orders, and maintaining a clean and organized space. I worked with a team to create a positive guest experience in a fast paced environment. I'm skilled in operating POS systems and handling cash transactions efficiently.

Team Member at Chick-fil-A Restaurants (2023-03 – 2024-08)

• Delivered fast, friendly service to guests by accurately taking orders, answering menu questions, and ensuring special requests were communicated clearly to kitchen staff during busy breakfast, lunch, and dinner rushes.
• Prepared and assembled food orders according to Chick-fil-A recipes and portion standards, maintaining proper food handling, temperature control, and cleanliness to support quality and safety expectations.
• Operated front counter and drive-thru registers to process cash and card payments, verify order accuracy, and provide receipts while maintaining an organized, efficient workstation.
• Supported dining room operations by restocking condiments and supplies, promptly clearing and sanitizing tables, and monitoring guest needs to maintain a clean, welcoming environment.
• Followed opening and closing procedures, including restocking inventory, cleaning equipment and surfaces, and completing assigned checklists to keep the restaurant ready for high-volume service throughout each shift.

High school diploma or GED – Memorial High School (2022-08 – 2025-05)