De'Andre Shoemaker

Hello Management Team, My name is De'Andre – I've applied for your position posted. And am available for interview anytime. I feel I am the perfect fit for this position, being that I am a focused professional with experience in customer satisfaction to efficiently resolve customer inquiries across multiple channels consistently delivering high-quality support.

Runner/Expo - Runner/Expo Toscana Ristorante

(2024-05)

• Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance. Completing finishing dishes per Head Chef's request.

Server/Barback - Barback Laguna Pool & Kitchen

(2023-07 - 2024-05)

• Managed customer interactions efficiently in a high-energy environment. Ability to operate numerous tables and order requests concurrently, highlighting superior multitasking skills.

Server - Hard Rock Cafe

(2022-05 - 2023-04)

• Managed a section of the restaurant efficiently and effectively, resulting in an increase in customer satisfaction ratings.

Floor Operations - Floor Operations Maker's & Finders

(2021-10 - 2022-05)

• Cleaned and polished silverware, glasses, and other tableware to ensure a pristine dining experience
• Take account of all inventory, increase team productivity, maintain documents of point of sales

Food Server - BJ's Restaurant & Brewhouse (Summerlin)

(2011-10 - 2018-05)

• Versatile Front-of-House Professional with cross-functional experience as a Host, Server, Runner, and Beer Specialist.
• Expert at managing guest relations, optimizing the guest experience.

Web Design - College of Southern Nevada (2020-11 - 2022-11)