Regional Truck Driver (CDL Class A) at US Xpress (2026-04 – Present)
- Safely operate a commercial motor vehicle
- Transport freight to distribution centers on scheduled routes
- Conduct pre-trip, enroute, and post-trip vehicle inspections
- Secure cargo properly and verify load accuracy
- Maintain accurate electronic logs and delivery documentation
- Follow DOT safety regulations and hour-of-service requirements
- Communicate with dispatch regarding schedules, delays, and route updates
- Report mechanical issues or accidents immediately
- Maintain cleanliness and basic upkeep of assigned equipment
- Deliver excellent customer service at pickup and delivery locations
Quality Analyst - Remote at MediCopy (A Division of MRO Corporation) (2023-12 – 2026-04)
- Review records pulled by the ROI Account Manager to ensure accuracy and compliance with MediCopy policies/procedures as well as state/federal regulations
- Create invoices for medical record requests in accordance with state/federal regulations
- Update and maintain an accurate accounting of disclosures for all activities and processes associated with medical records requests
- Provide world-class customer service to patients and clients while ensuring patient privacy
- Handle high call volumes while maintaining a high level of service and professionalism
- Maintain all established production/quality goals while managing assigned accounts within MediCopy established turn-around time
ROI Medical Records Specialist - Remote at MRO Corporation (2022-05 – 2023-12)
- Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request
- Answer phone calls concerning various ROI issues
- Respond to walk-in customers requesting medical records and log information provided by customer into ROI On-Line database
- Scan medical records into ROI On-Line dataset
- Comply with site facility policies and regulations
- Handle and record cash payments for requests at specified sites
- Other duties as assigned
Combined Rail Operator at Chicago Transit Authority (2014-08 – 2019-01)
- Transport passengers to and from various stations
- Provide customer service (i.e. wheelchair assistance, directions, emergency services)
- Protect workers that perform track improvement for faster commutes
- Operate trains and troubleshoot train issues
- Lay up and put out trains to and from the rail yard
- Transport trains to and from the maintenance shop
- Transfer rail cars system wide
- Manually hand throw switches to establish different routes
Pharmacy Externship at John H. Stroger, Jr. Hospital of Cook County (2013-04 – 2013-06)
Completed a 200-hour externship in their inpatient and outpatient pharmacies
- Used the TPN machine for accurate calculations as well as the Pyxis machine for prescription refills
- Maintained and updated all crash carts when requested
- Provided Chemotherapy and Operatory pharmacy services
- Released prescription medication directly to outpatient patients
