Deb Monginah

Detail-oriented Public Health professional with a Bachelor of Science in Public Health and over 10 years of experience supporting healthcare operations, data management, patient services, and regulatory compliance in hospital and retail healthcare settings. Skilled in coordinating administrative processes, maintaining accurate records, analyzing healthcare information, ensuring regulatory compliance, and collaborating with multidisciplinary teams to improve operational efficiency and patient outcomes. Recognized for strong organizational skills, attention to detail, and commitment to delivering high-quality public health and healthcare services.

Pharmacy Technician III - John Peter Smith Hospital - Fort Worth, TX

(2021-08)

• Coordinate medication workflows to support timely patient care across hospital departments.
• Maintain accurate electronic records while ensuring data integrity and compliance with HIPAA regulations.
• Monitor inventory data and communicate supply needs to support uninterrupted healthcare services.
• Track medication orders using electronic healthcare systems to ensure accurate documentation and delivery.
• Collaborate with pharmacists, nurses, and other healthcare professionals to improve operational efficiency.
• Support quality assurance initiatives by maintaining compliance with hospital policies and regulatory standards.
• Prepare reports and documentation related to pharmacy operations and inventory management.
• Contribute to process improvements that reduce waste and enhance workflow efficiency.

Inpatient Pharmacy Technician (PRN) - Texas Health Hospital Mansfield – AdventHealth

(2025-10 - 2025-12)

• Supported daily hospital operations through accurate documentation and medication tracking.
• Maintained compliance with organizational policies and healthcare regulations.
• Assisted with inventory monitoring and supply management.
• Collaborated with interdisciplinary healthcare teams to ensure efficient patient services.

Pharmacy Technician II - Walmart Pharmacy - Cedar Hill, TX

(2014-08 - 2021-08)

• Maintained accurate patient records and processed prescription information using electronic systems.
• Verified insurance information and resolved billing issues.
• Coordinated communication among patients, providers, and insurance companies.
• Assisted with scheduling and administration of immunization services.
• Trained new employees on operational procedures and documentation standards.
• Maintained inventory records and ensured compliance with organizational policies.
• Delivered high-quality customer service while managing multiple priorities in a fast-paced environment.

Customer Service Representative - Medco Health Solutions (Express Scripts) - Grand Prairie, TX

(2014-01 - 2014-06)

• Managed high-volume customer interactions while documenting information accurately.
• Resolved healthcare benefit inquiries and maintained confidential records.
• Escalated complex cases following organizational protocols.
• Demonstrated strong communication, problem-solving, and administrative support skills.

Bachelor of Science - Public Health - The University of Texas at Arlington

Bachelor of Arts - Social Studies - Bugema University