Referral Specialist - AdventHealth Hospice Care - Altamonte Springs, FL
(2024-01)
- Communicates with patients and family members regarding new referrals and create patient charts
- Advises the clinical team of referrals, sends assignment and documents in the patients chart
- Tracks pending patients and follows up for admission where appropriate
- As needed, obtains consents and provides information to patients and family members
- Performs other duties deemed necessary by the Admissions Manager or designee
Unit Assistant - HCA Florida Northwest Hospital - Margate, FL
(2021-06 - 2023-10)
Primary Responsibilities
- Answered nursing station telephone and relayed messages to the Charge Nurse and other nursing personnel
- Answered patient call lights and advised needs to the appropriate caregiver
- Completed administrative data screen with admission orders
- Called patient consults to physicians
- Maintained and updated the patient census board
- Inputted work orders
Patient Safety Attendant - HCA Florida Northwest Hospital - Margate, FL
(2021-02 - 2021-06)
- Established a safe, risk-free patient environment by utilization of knowledge of fall prevention protocols and self-harm prevention
- Accompanied patients and ensured their safety during transportation and testing which occurred away from their normal environment
Personal Service Advisor / Teller - TransCapital Bank now PFCU - Sunrise, FL
(2015-10 - 2021-02)
- Provided exceptional customer service experience while transactions were processed in keeping with the rules, regulations and guidelines
- Answered inquiries and provided information regarding products and addressed service questions and general concerns
- Opened new accounts - savings, checking and certificates of deposit according to need
- Processed requests for changes to existing accounts
- Processed teller transactions which included account servicing and acceptance of loan and safe deposit box payments
- Sold cashiers checks, cashed checks and processed night drop transactions
- Managed teller and vault cash which included preparation and verification of cash shipments and balancing
Part-Time Commissioned Sales Associate - Macy's-Pembroke Pines - FL
(2015-06 - 2016-11)
Responsibilities
- Made connections with customers and inspired them to buy
- Completed sale by cashing the merchandise
- Monitored fitting room to ensure merchandise was returned to the sales floor
- Promoted credit cards and encouraged applications
Customer Service Supervisor - National Commercial Bank - Kingston
(2013-12 - 2014-03)
- Prepared managers checks, withholding tax certificates and bank statements
- Processed check deposits to current, savings accounts and credit cards
- Opened new accounts and made existing accounts joint
- Closed accounts
- Checked tellers tills
- Audited new accounts ensuring satisfaction of KYC requirements
- Checked and approved transactions within assigned limits
