Deborah (Debi) Mazzo

Executive Administrative Assistant/Personal Assistant with 38+ years of experience at Unilever – a Fortune 500 Company. Highly developed interpersonal skills, enthusiastic responsible person. Capable of work under pressure both as a team member as well as on my own initiative. Highly motivated and always willing to learn.

Disability Coordinator/Physicians Administrative Assistant - HMH Orthopedic Specialists of NJ - Paramus, NJ

(2023-11)

• Prepare and submit on a timely basis all disability forms to the State of NJ and private insurance companies (Sedgwick, Hartford, etc.) via fax or email for entire practice of 13 physicians
• Scan completed disability forms into patient charts
• Answer telephone calls from patients advising on where to obtain disability forms, how to complete and where to submit
• Scan and send all requests for medical records to CIOX
• Keep track of physicians licenses (CDS, Medical, DEA, etc.) to be sure all are up-to-date and valid. Complete necessary applications to renew licenses if necessary
• Keep track of all attorney requests for narratives and IME's for all the physicians
• Send invoices and W9's for fees associated with preparing narratives. Review and edit narratives and send all required documents to attorneys
• Open mail for entire practice; sort and distribute daily

Medical Receptionist/Front Desk - HUMC Dermatology - Forest Medical/HUMC Pediatrics, Hackensack University Medical Center - Paramus, NJ/Hackensack, NJ

(2018-08 - 2023-07)

• Welcome and greet all patients, visitors and pharmaceutical reps, whether in person or over the phone and act as a liaison between patient and provider(s) while maintaining a polite, consistent phone manner using pleasant telephone etiquette
• Full knowledge of EPIC System: register new patients and update existing patient demographics by collecting patient information including personal, financial and insurance information during the check in process, verifying insurance thru Navinet and Emdeon
• Check patients in and out and collect insurance co-payments, schedule future appointments
• Protect patient confidentiality by making sure protected health information is secured, not visible to other patients and logging off the computer before leaving it unattended
• Relay information clearly to patient on follow-up appointments and lab tests
• Prepare referrals

Executive Administrative Assistant/Personal Assistant - Unilever - Englewood Cliffs, NJ

(2013-01 - 2016-08)

• Provide administrative support to VP, Walmart International-Unilever; Shopper Marketing Director, Walmart International and International Team
• Handle confidential correspondence
• Maintain daily calendars and schedule meetings, ie telepresence, video-conference, live meetings
• Manage and arrange all logistics for off-site departmental meetings
• Liaison between Global CD departments to insure proper communications
• Organize the details of travel arrangements and itineraries
• Process monthly expense reports and provide supporting documents
• Play a vital role in assisting Ex-Pat's to make a smooth transition to the US
• Order stationery supplies and process departmental purchase orders as necessary
• Maintain movement schedules (travel and vacation)
• Handle all Global visitor arrangements; hotel, transportation, etc.

Executive Administrative Assistant – VP of Customer Development - Unilever - Englewood Cliffs, NJ

(1978-04 - 2013-01)

Executive Secretary - VP of Manufacturing - Unilever - Englewood Cliffs, NJ

(1978-04 - 2013-01)

Secretary - Director of Contract Manufacturing, (1) Manager, (1) Technical Manager - Unilever - Englewood Cliffs, NJ

(1978-04 - 2013-01)

Secretary - Director of Materials Planning, (1) Operations Manager - Unilever - Englewood Cliffs, NJ

(1978-06 - 2016-08)