Clerk - ABF Freight - Louisville, KY
(2025-01 - 2025-12)
- Scheduled delivery of freight orders to residential customers.
- Answered phones and either scheduled a pick-up or gave an eta for driver's arrival.
- Performed driver check-in at the end of shift.
- Created spreadsheets from random driver check-in manifests for management review.
- Scanned bill of ladings to billing department for entry in computer system.
- Entered delivery receipts in system to complete daily manifests.
- Handled customer service calls from customers and other ABF terminals.
Administrative Assistant/HR Representative - Axis Engineering - Dundee, MI
(2017-01 - 2024-12)
- Processed POs for invoicing to ensure timely completion, facilitate accurate financial reporting, and support efficient month-end closing.
- Updated and maintained internal prototype tracking for Dundee 2 daily to deliver weekly presentations and keep stakeholders informed.
- Scanned and digitally archived completed job paperwork in QAD to confirm efficient retrieval and maintain compliance with record-keeping standards.
- Generated quotes for tooling engineer, analyzed BOMs, and coordinated material acquisition with purchasing to optimize project timelines and cost efficiency.
- Managed and/or booked Travel arrangements, airline reservations, hotel lodging, and rental car procurement when needed, for associates traveling to work at another plant within our company.
- Participated in weekly end of arm meetings to provide updates on tool development and align with production goals.
- Managed MROs in OnBase, monitored order status, and followed up on delays to confirm timely procurement and minimize production disruptions.
- Oversaw distribution of mail to assure delivery of inter-office as well as external correspondence and assist effective communication across departments.
- Organized and managed logistics for luncheons, holiday events, and activities to create positive and engaging workplace atmosphere.
- Operated and sustained weekly popcorn service for plant associates, contributing to team morale and employee satisfaction.
- Welcomed customers and vendors, maintained clean/organized break room, and restocked supplies to optimize client and employee experience.
- Administered ordering of office essentials and tracked daily time tickets with QAD and Excel to deliver resource availability and accurate timekeeping.
- Supervised employee attendance in ADP system to track time off requests and update records.
- Enhanced job traceability and quality control by producing detailed Die Job Books, including accurate documentation, photo transfers, and efficient breakdown for recordkeeping.
- Developed comprehensive End of Arm "books" for tool completion, maintained accurate inventory, and evaluated job progress to ensure timely production flow.
- Managed/and or created travel arrangements for associates needing to work at another plant within our company through Concur.
- Ensured efficient communication with internal/external stakeholders by managing multi-line phone systems for two plant locations and optimizing call routing and response times.
- Created sign-in sheets for town hall meetings and supported executive communication by assembling engaging PowerPoint presentations.
Engineering Administrative Assistant - Axis Integration - Britton, MI
(2015-01 - 2017-12)
- Streamlined office operations by ordering supplies, organizing stock room, ensuring resource availability, and reducing downtime.
- Maintained comprehensive records management by tracking and filing all job-related documents as well as ensuring easy access to both active and archived files.
- Coordinated and managed logistics for luncheons, parties, and holiday functions to create positive work environment and optimize team morale.
- Managed project timelines by participating in weekly job scheduling meetings and providing insights for on-time project completion.
- Strengthened client and vendor relations by greeting all visitors, fostering welcoming and professional atmosphere, and supporting positive interactions.
- Improved payroll accuracy by processing weekly time tickets in QAD and ensuring timely/precise compensation for all employees.
- Facilitated project tracking and management by assigning Job numbers for new projects and ensuring seamless integration into production workflows.
- Optimized financial processes by entering and invoicing POs in QAD and guaranteeing accurate billing and revenue tracking upon project completion.
Dispatcher - Haggerty Logistics - New Boston, MI
(2013-01 - 2015-12)
- Ensured compliance and operational efficiency by performing driver check-ins and managing essential driver paperwork, including Vehicle Inspection Reports (VIRs) and logs.
- Optimized freight costs by analyzing/adjusting schedules for tender requests from multiple plants and enabling timely and cost-effective expedited freight runs.
- Improved customer satisfaction by successfully managing service inquiries from both internal/external customers and ensuring prompt resolutions.
- Enhanced fleet productivity by dispatching drivers through Sylectus software and securing external loads via platforms, such as XPO Logistics, Active Aero, CH Robinson, and Protrans.
- Increased revenue tracking accuracy by building and dispatching loads in Sylectus and compiling weekly Excel reports to monitor revenue per driver hour.
Manifest/Appointment Clerk - Saia Motor Frt. - Toledo, OH
Outpatient Registrar - St. Joseph Mercy Ann Arbor - Ann Arbor, MI
Legal Secretary - Mary Jane M. Elliott P.C. - Novi, MI
Billing Clerk - The Connection - Taylor, MI
Assistant - Standard Federal Bank - Westland, MI
