Leasing Consultant - Camden Property Trust - Peachtree City, GA
(2003-01 - 2011-01)
- Demonstrate proven sales skills with both internal and external customers.
- Use exceptional customer service skills in showing apartments to potential residents.
- Efficiently process applications for approval and confirm completeness.
- Prepare required lease packages and ensure document accuracy.
- Maintenance professional relationships with current residents in follow up and lease renewal.
- Walk units before move-in to make sure it is up to our standards.
- Provide exceptional customer service to residents when resolving issues.
- Participate in outreach marketing and social media to generate new business.
Assistant Manager - Camden Property Trust - Peachtree City, GA
(2011-01 - 2014-01)
- Manage collection of resident rent payments/previous residents and maintain/monitor accounts.
- Manage sales processes with leasing team to achieve sales goals as well as effectively manage daily tasks of the sales team.
- Assist Community Manager and sales team on pricing and leasing as well as other projects.
- Prepare outreach marketing plans to establish relationships with local businesses to bring in new prospects.
- Generate lease renewal offers to current residents and follow up.
- Perform mid-month close and month end close.
Assistant Manager - Camden Property Trust - Atlanta, GA
(2014-01 - 2015-01)
Assistant Manager - RangeWater Real Estate - Richmond, VA
(2015-01 - 2017-01)
Multi-site property managing Cedar Broad, Marshall Street, Shockoe Main & Shockoe Commons – all duties and responsibilities were for a multi-site property.
- Manage collection of resident rent payments/previous residents and maintain/monitor accounts for multi-sites.
- Manage sales processes with team to achieve sales goals as well as effectively manage daily tasks of the sales team.
- Assist Community Manager and sales team on pricing and leasing.
- Prepare outreach marketing plans to establish relationships with local businesses to bring in new prospects.
- Generate lease renewal offers to current residents and schedule follow up.
- Perform mid-month close and month end close.
Community Manager - RangeWater Real Estate - Chester, VA
(2017-01 - 2020-01)
- Supervise leasing and maintenance team to ensure profitability to ownership and management company.
- Prepare reporting to Regional Director and Ownership which included mid-month close, month end close, variance reports, marketing plans, and other projects.
- Prepare yearly Budgets for ownership to ensure profitability.
- Manage costs by adhering to the property Budget and collaborating with vendors.
- Pay invoices in a timely manner and watch spending to make sure the property is complying with the Budget.
- Maintaining professional relationships with residents and vendors.
- Schedule resident events to maintain a relationship and encourage renewals.
Community Manager - RangeWater Real Estate - Macon, GA
(2020-01 - 2023-01)
Assistant Community Manager - RangeWater Real Estate - Cartersville, GA
(2023-08 - 2025-01)
- Instrumental in a new Lease Up Build To Rent community by touring prospects, bringing occupancy to 87% within a year of opening.
- Tour incoming prospects and follow up daily to increase occupancy.
- Manage collection of resident rent payments/previous residents and maintain/monitor accounts.
- Prepare market survey by contacting local competitors and completing a weekly report for ownership.
- Assist Community Manager with ongoing marketing to generate business, plan resident events, as well as other projects needed for ownership.
Assistant Community Manager/Community Manager - RangeWater Real Estate
(2025-01 - 2025-05)
Assisted in a new Lease Up Build To Rent community by touring new prospects, follow-up and marketing, resident relations, collection of rent payments and performing special projects for Community Manager and ownership.
Assistant Community Manager - Allegiant-Carter Management
(2025-05 - 2026-02)
- Assist Community Manager with oversight of leasing team and training as well as special projects.
- Post rental collections, process late rent letters and oversee the administration of accounting functions for the community.
- Participate in monthly marketing and assist in the planning of resident events.
- Monitor resident delinquency, complete eviction paperwork as well as initiate collections for previous delinquent rent accounts.
- Collaborate with residents to manage and complete lease renewals.
- Address and resolve resident complaints while maintaining a high standard of customer service and professionalism.
- Conduct property tours, qualify prospective tenants, and complete lease agreements to maintain optimal occupancy levels.