Debra Brown

Organized professional with experience in administrative support, customer service, and household management. Skilled in multitasking, prioritizing responsibilities, and maintaining confidentiality. Demonstrated ability to coordinate schedules, manage communications, and create welcoming environments. Adept at handling administrative tasks, maintaining records, and providing excellent service to diverse individuals.

Homemaker at Brewster Place (2023-04 – Present)

• Created a warm and welcoming home environment by applying strong attention to detail
• Coordinated household tasks and schedules using effective communication skills, ensuring smooth daily operations
• Multitasked and prioritized responsibilities efficiently to maintain a well-organized household
• Maintained cleanliness and organization in living spaces, contributing to a comfortable environment
• Managed time effectively to juggle various responsibilities and meet household needs
• Demonstrated compassion and patience when interacting with residents, fostering a positive atmosphere
• Troubleshot and performed common household maintenance tasks to ensure safe and functional living spaces

Front Desk Receptionist at Federal Home Loan Bank (2018-03 – 2022-09)

• Greeted and welcomed guests, enhancing first impressions and visitor satisfaction
• Answered and directed phone calls efficiently, improving communication flow
• Maintained a clean and organized reception area to present a professional environment
• Assisted with administrative tasks as needed, supporting office productivity
• Handled incoming and outgoing mail to ensure timely distribution and receipt
• Provided excellent customer service, resolving inquiries and ensuring positive experiences
• Coordinated with other departments to facilitate smooth office operations
• Maintained confidentiality of sensitive information, ensuring compliance with privacy standards

Administrative Assistant at Presbyterian Church (2006-09 – 2010-09)

• Greeted visitors or callers daily to handle inquiries or direct to appropriate persons, ensuring efficient front office operations
• Maintained inventory in the administrative building supply closet to prevent shortages of supplies, supporting uninterrupted workflow
• Entered invoice data into company database and updated details, including customer contacts and delivery dates, to keep information current and accurate
• Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail, and composing and typing correspondence, streamlining executive support
• Organized and maintained filing and document management systems by coordinating, archiving, and purging files, improving information retrieval and compliance

Business – Chabot Community College (1986-01 – 1987-01)

Bachelor's degree in Accounting