Debra Mitchell
NONPROFIT COMMUNICATIONS | MEMBERSHIP ENGAGEMENT | OPERATIONS SUPPORT
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About
Warm, organized, and adaptable business leader, consultant, and founder with 20+ years of experience helping mission-driven organizations, teams, and stakeholders navigate change, strengthen communication, and build trusted relationships.
Experience
Founder & CEO / Independent Consultant - INSPIRED CONSULTING SOLUTIONS, LLC - Arlington, VA
(2023-01)
Lead consulting support for nonprofit, commercial, aviation, and operational clients navigating technology, process, governance, operating model, and systems change. Known for quickly learning new environments, building trust with stakeholders, and helping teams move work forward with clarity, care, and practical follow-through.
- Led change support for Maryland Food Bank's ERP/WMS/AP system rollout, supporting a transition impacting 180 employees across 4 locations, 900 partners, and 350 vendors.
- Prepare executive-ready materials, intake summaries, stakeholder communications, meeting materials, and implementation plans that help teams make decisions and stay aligned.
- Create and maintain business website content using Wix; comfortable learning new website platforms, including WordPress.
- Manage business communications and visibility through LinkedIn, Instagram, Threads, email newsletters, and LinkedIn newsletters.
- Create print and digital materials in Canva for business and client needs.
Senior Manager, Enterprise Operations & Governance - CAPITAL ONE FINANCIAL - McLean, VA
(2018-01 - 2023-12)
Led enterprise platform operations, communications, governance, vendor coordination, onboarding, and cross-functional adoption support across multiple business units. Supported marketing and creative teams managing email marketing, SMS, videos, events, advertising, and related work through Adobe Workfront, while partnering with product, operations, risk, communications, technology, and business stakeholders to improve consistency, manage expectations, and support sustained adoption.
Lead Associate, Change Management & Process Practitioner - Booz Allen Hamilton
(2014-01 - 2018-12)
Led and supported stakeholder engagement, meeting facilitation, process improvement, communication strategy, training approaches, implementation planning, and executive-ready materials for public sector and enterprise clients.
Manager, Strategy & Operations - Deloitte Consulting
(2009-01 - 2013-12)
Led and supported stakeholder engagement, meeting facilitation, process improvement, communication strategy, training approaches, implementation planning, and executive-ready materials for public sector and enterprise clients.
Membership Committee / New Member Mentor - NAWBO Greater DC Chapter
- Welcome and support new members through mentoring, connection, and relationship-building.
- Contribute to membership engagement activities that strengthen community and belonging.
Volunteer | Barn Lead - Cloverleaf Equine Center
- Lead and manage horses safely throughout the farm, ensuring they transition smoothly between the pasture, stables, and grooming areas.
- Assist clients during lessons to ensure client safety and balance during lessons.
Education
Master of Education - Curriculum & Instruction Design - George Mason University
Bachelor of Arts - Organizational Management - Palm Beach Atlantic University



