Dee

Data Analyst with hands-on experience in SQL, Python, Excel, and Tableau, applying statistical and quantitative analysis to operational and customer datasets. Skilled in building reports and dashboards, identifying trends and patterns in large datasets, and collaborating with technical and non-technical stakeholders in fast paced environments. Seeking to bring strong data modeling, KPI reporting, and analytical rigor to a marketing analytics role.

Queens Borough Equipment Technician - Election Systems & Services - New York, NY

(2023-08)

• Maintain and analyze operational equipment data using Microsoft Excel, including pivot tables and reporting functions, to track performance across 1,500+ machines.
• Execute quality assurance testing and hardware validation under strict deployment deadlines, applying structured, data-driven troubleshooting.
• Communicate technical findings in clear, user-friendly language to non-technical stakeholders and external partners.

Freelance Virtual Assistant - Upwork - Atlanta, GA

(2022-06 - 2023-09)

• Generated quarterly business reports in Excel and organized fulfillment tracking data to support small business operations and decision-making.
• Managed 100+ customer inquiries and order updates across e-commerce and fulfillment platforms (Shopify, QuickBooks, ClickUp), monitoring performance data to resolve issues.
• Coordinated order tracking and reporting workflows for 3 clients, maintaining accurate, audit-ready records.

Lead Cargo Agent - Worldwide Flight Services - Atlanta, GA

(2020-05 - 2022-06)

• Prepared and managed sales contracts in Microsoft Word and Excel, ensuring data accuracy during periods of high volume.
• Coordinated inbound and outbound shipment data, verifying documentation and ensuring compliance with DOT procedures.
• Streamlined process documentation to improve training efficiency and consistency for new hires.

Bachelor of Information Technology - Data Analytics Track - Southern New Hampshire University (2027-06)

Bachelor of Art History - Art History - Mercer University (2017-08 - 2021-05)