Defonzo Louis Arnett

Staffing Specialist - Hire Quest

(2025-11 - 2026-02)

Performed accurate payroll data entry for multiple clients, ensuring timely and error-free processing.
Scanned, uploaded, and organized documents into internal systems to maintain accurate records.
Provided front desk administrative support, greeting clients and assisting with general inquiries.
Answered multi-line phone system and directed calls to appropriate staff or departments.
Escorted clients and visitors to appropriate areas while maintaining office security protocols.
Managed incoming and outgoing faxes and documentation to support daily office operations.
Maintained confidential client information in accordance with company privacy and security policies.
Assisted with general office administration, including filing, document management, and record maintenance.
Ensured a clean, organized, and professional office environment by maintaining common areas.
Performed closing procedures, including removing trash and debris, securing the office, and setting the alarm system.
Supported staff and clients by providing timely administrative assistance and problem resolution.
Maintained efficient workflow and organization to support daily business operations.

Turrant Guard - Brinks Incorporated

(2021-09 - 2025-05)

Monitored facility security systems, surveillance cameras, and access points to ensure the safety of personnel, assets, and property.
Controlled entry and exit of employees, visitors, and armored vehicles by verifying credentials and maintaining strict access protocols.
Maintained constant communication with armored crews and internal staff to coordinate safe entry and exit procedures.
Conducted routine security checks and monitored building activity to identify and report suspicious behavior or security risks.
Followed established security procedures and company protocols to protect high-value assets and maintain a secure environment.
Maintained accurate logs and documentation of facility access, incidents, and security activities.
Responded quickly and effectively to alarms, emergencies, or security breaches according to company procedures.
Demonstrated strong attention to detail, situational awareness, and the ability to remain calm under pressure in a high-security environment.
Ensured compliance with company safety policies and security regulations at all times.
Collaborated with team members and management to maintain a safe and efficient work environment.

Janitorial/Maintenance - Architect Of Capitol

(2008-07 - 2020-05)

Performed daily cleaning and sanitation of offices, hallways, restrooms, and public areas within government facilities to maintain a safe and professional environment.
Swept, mopped, vacuumed, and polished floors while ensuring all areas met established cleanliness and safety standards.
Collected and disposed of trash and recyclable materials in accordance with facility policies and environmental guidelines.
Restocked restroom supplies, paper products, and cleaning materials to ensure continuous facility readiness.
Maintained cleaning equipment and supplies, reporting maintenance needs or shortages to supervisors.
Followed strict safety procedures and proper handling of cleaning chemicals in compliance with workplace regulations.
Assisted with room setup, breakdown, and general facility support for meetings and special events.
Identified and reported maintenance issues, safety hazards, or security concerns to appropriate personnel.
Demonstrated reliability and strong attention to detail while working independently and as part of a facilities maintenance team.
Helped maintain the appearance and cleanliness of high-traffic government buildings used by staff, visitors, and officials.

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