Lead Medical Assistant / Surgery Scheduler / Chartlogic & Advanced MD EMR system at Canyon Sky ENT (2021-09 – Present)
- Obtain history, vitals and records pertaining to their office visit
- Assist providers with procedures, create radiology orders, labs and send medications if needed
- Consent and prep patients for procedures in office or outpatient
- Benefits, eligibility, prior authorizations and quote surgeries for in-office procedures or outpatient
- Schedule with the Banner Hospital and Surgery centers using HST case tabs
- Rx Refills, specialty drug enrollment forms and prior authorizations
- Assist front desk when needed. Check in, collect payments, insurance verification, scheduling and referrals
Lead Medical Assistant / eClinicalWorks EMR at Advanced Medical Center (2019-07 – 2021-09)
- Benefits and Eligibility
- Confirm appointments, collect payments, history and vitals for patient in-office and virtual office visits
- Prepare results/ questionnaires for both Primary Care Physician and Psychiatrist
- Scheduling new and established patients for office visits and/or in-office procedures
- Perform EKGs
- Administer injections: B12, Sublocade, Vivitrol, etc
- Prepare patients for in office procedures: Biopsies, Pap Smears
- Inventory back and front office
- Billing: Answering patient questions, explaining EOBs, collect payments, payment arrangements
- Prior authorizations for medications
- Send outgoing referrals to specialists
Lead Medical Assistant / Scribe/ Surgery coder and Scheduler/ eClinicalWorks EMR at Desert Valley ENT (2013-09 – 2019-06)
- Scribing for D.O: Complete his note including exam findings, Assessment codes, orders and prescriptions
- Interview patients: Obtain history of present illness, vitals including temperature, height, weight, blood pressure, pulse and oxygen
- Gather patients medical records, request and print any lab or test results that will be reviewed during office visit
- Prepare patients and trays for any in-office procedures performed by the Physician or Physician assistant
- Assist during in-office biopsies, sinus surgeries, nasal and/or ear debridement's
- Prior authorizations for prescriptions, diagnostic testing, specialist visits
- Scheduling new patient visits and established follow-ups
- Provided test results over the phone upon approval of treating physician and answer patient questions
- Surgery scheduling: Coordinate schedules with 3 different facilities, patients and assists
- Billing: Check insurance verification, collect copays, balances, create claims, coding of office visits and surgeries
- MIPS: Track weekly progress, train new staff on compliance, make any changes necessary to make sure the practice meets standards
Back and Front office Medical Assistant / Practice at Pinal MD (2012-05 – 2013-05)
- Board patients, obtain history, vitals, verify medications
- Perform injections and phlebotomy upon physician request
- Perform EKGs
- Refer patients to specialists
- Back office inventory and supplies
- Assist in establishing a new clinic
