Caregiver - Consumer Direct Care Network - Memphis, TN
(2024-12)
- Provide direct patient care and assistance with activities of daily living, mobility support, personal hygiene, and meal preparation.
- Monitor and document patient progress, daily activities, and health observations.
- Maintain safe, clean environments while adhering to infection-control standards.
- Communicate effectively with family members and healthcare providers regarding patient needs and concerns.
Cook / Dietary Aide - Signature Health - Memphis, TN
(2022-02 - 2025-06)
- Prepared meals according to physician-ordered diets and therapeutic nutrition requirements.
- Maintained food safety standards and accurate temperature documentation.
- Collaborated with healthcare staff regarding patient dietary restrictions and nutritional needs.
- Assisted with inventory management and quality assurance procedures.
Patient Care Advocate - Express Scripts / Accredo Specialty Pharmacy - Memphis, TN
(2018-09 - 2021-04)
- Coordinated specialty medication services and patient support through inbound and outbound communications.
- Assisted patients with insurance benefits, medication access concerns, and prior authorization processes.
- Collaborated with healthcare providers, pharmacies, and insurance companies to ensure continuity of care.
- Maintained accurate patient records while ensuring HIPAA compliance and confidentiality.
Nutrition Technician - Memphis-Shelby County Schools - Memphis, TN
(2013-10 - 2018-08)
- Prepared and served meals in accordance with federal nutrition guidelines and safety standards.
- Maintained inventory records and monitored food temperatures for compliance.
- Operated point-of-sale systems and maintained accurate service documentation.
Medical Assistant Clinical Training - University of Memphis
(2026-01 - 2026-03)
- Performed patient intake procedures, vital signs assessment, and clinical documentation in accordance with healthcare standards.
- Obtained accurate blood pressure measurements using proper technique, patient positioning, and cuff selection.
- Collected blood specimens through capillary puncture and venipuncture utilizing vacutainer systems.
- Performed 5-lead EKG placement and cardiac rhythm monitoring procedures.
- Administered intradermal, subcutaneous, and intramuscular injections using proper safety and infection-control protocols.
- Prepared medications utilizing aseptic technique, including medication reconstitution and vial preparation.
- Demonstrated proficiency in sterile technique, OSHA standards, infection prevention, and HIPAA compliance.
