Dejalise Undefined

Dedicated and hardworking professional with over 5 years of experience in customer service, retail, and administrative support. Known for my strong communication skills, attention to detail, and ability to work well in fast-paced environments. I am eager to bring my skills, work ethic, and positive attitude to a growing team and contribute to the success of the company.

Administrative Assistant (Temporary) at Local Nonprofit Organization (2020-06 – 2020-12)

• Assisted with data entry, filing, and document organization.
• Scheduled appointments and responded to emails and phone calls.
• Supported the team with various administrative tasks and special projects.

Food Service Worker at McDonald's (2021-01 – 2021-08)

• Prepared and served food while following health and safety guidelines.
• Handled cash transactions and maintained accurate register totals.
• Kept the work area clean and stocked supplies.
• Provided friendly and efficient service to customers, even during busy hours.

Retail Associate / Sales Associate at NY Styles (2021-09 – 2023-02)

• Assisted customers with product selection and provided excellent customer service.
• Operated cash register and processed payments accurately.
• Maintained a clean, organized, and visually appealing store environment.
• Worked as part of a team to meet sales goals and ensure a positive shopping experience.

Customer Service Representative at Amazon (2023-03 – Present)

• Assist customers with order inquiries, returns, and account issues through phone, chat, and email.
• Provide accurate information and solutions to ensure customer satisfaction.
• Handle multiple tasks and maintain a high level of professionalism and patience.
• Meet daily performance goals and maintain detailed records of customer interactions.

High School Diploma – East Harlem High School (2020)