Middle School Tutor at Urban League of Greater Madison (2026-02 – 2026-05)
- Assisted middle school students with homework, organization, and study skills while adapting support to individual learning needs, fostering academic confidence, independence, and positive coping skills.
- Built supportive relationships with students by maintaining a patient, respectful, and encouraging environment conducive to learning and emotional support.
- Fostered a supportive and structured learning environment that encouraged open communication and self-advocacy when seeking assistance in the classroom.
Lead Horse Camp Counselor at Arcadia Hills Equestrian (2022-05 – 2025-08)
- Supervised and engaged campers ages 5-14 during equestrian activities, maintaining a safe, structured, and supportive environment while managing varying behavioral and emotional needs.
- Adapted riding instruction and activities to individual skill levels and learning styles, helping campers build confidence, independence, and communication skills.
- Supported campers through challenging riding exercises using patience, positive reinforcement, and encouragement to promote self-esteem and resilience.
Observation Experience at St. Francis Hospital and Medical Center (2025-07 – 2025-08)
- Completed ~20 hours of clinical shadowing in acute care and Neuro ICU settings.
- Observed interdisciplinary care coordination, patient monitoring, and hospital workflows in fast-paced environments.
- Gained foundational understanding of patient care processes, safety protocols, and clinical communication.
In-Home Childcare Provider at Natasha Kinney (2022-05 – Present)
- Provided consistent in-home childcare for the same family over a four-year period, building trusted relationships through dependable and attentive care.
- Supported children's daily routines through age-appropriate activities, bedtime preparation, meal assistance, and emotional reassurance during stressful or upsetting moments.
- Created a safe, structured, and nurturing environment that encouraged positive behavior, communication, and emotional stability.
Customer Service Representative at ATP Data Services (2024-02 – 2025-08)
- Assisted customers through high-stress situations with professionalism, empathy, and clear communication while resolving concerns and service-related issues.
- Maintained accurate documentation of customer interactions and case updates to ensure timely follow-up and continuity of service.
- Responded to customer inquiries regarding services, products, and recovery processes while providing compassionate and solution-focused support.
