Delisa King

Result-driven Medical Billing and Coding Professional with 8+ years of experience supporting healthcare, insurance, government services, medical documentation, data entry, and customer service operations. Skilled in revenue cycle support, claims documentation, eligibility verification, patient account records, ICD-10/CPT/HCPCS coding concepts, medical record review, and compliance-focused documentation. Strong background in maintaining accurate records, resolving account discrepancies, supporting billing workflows, and contributing to efficient healthcare administrative operations.

Administrative Assistant - AppleOne / DSS - Columbia, SC

(2024-12 - 2026-04)

• Processed and maintained high-volume application records while ensuring documentation accuracy, compliance, and data integrity across digital systems.
• Entered, updated, and verified applicant information in multiple databases, supporting accurate recordkeeping and efficient case processing workflows.
• Reviewed records for missing, duplicate, or inconsistent information and resolved discrepancies to support quality assurance and audit readiness.

Customer Service Representative - Get Insured - Remote

(2023-08 - 2024-12)

• Assisted customers with health insurance applications, eligibility verification, plan selection, and account documentation.
• Updated customer records with accurate insurance, demographic, and application information while following healthcare compliance guidelines.
• Escalated complex insurance and billing-related cases to licensed brokers while maintaining complete documentation and workflow accuracy.

Administrative Assistant - MDS Insurance Group - Columbia, SC

(2021-05 - 2023-08)

• Maintained insurance records, client documentation, and account information to support billing, administrative, and customer service workflows.
• Communicated with internal departments and external partners regarding documentation updates, account details, and processing requirements.

Customer Service Representative - Conduent - Columbia, SC

(2020-10 - 2021-05)

Customer Service Representative - South Carolina Department of Revenue - Columbia, SC

(2016-06 - 2020-09)

Personal Care Assistant (PCA) - Another Level In Home Care - Columbia, SC

(2015-01 - 2016-06)

Medical Coding and Billing - Miller-Motte (2024-05 - 2025-12)