Reliable Customer Service Representative with extensive track record in demanding sales and account management environments
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Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Motivated to maintain customer satisfaction and contribute to company success. Personable and responsible Cashier with 10 years in retail and customer service. Solid team player with upbeat, positive attitude.
Owner Operator at DK Lawn and Trees (2012-04 – 2015-08)
Created new processes and systems for increasing customer service satisfaction. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Managed quality communication, customer support and product representation for each client. Worked under strict deadlines and responded to service requests and emergency call-outs.
Cashier Customer Service at Panera Bread (2009-10 – 2012-04)
Prevented store losses using awareness, attention to detail and integrity. Excelled in exceeding daily customer service report goals. Worked as a team member performing cashier duties, product assistance and cleaning. Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Expressed appreciation and invited customers to return to the store. Managed quality communication, customer support and product representation for each client.
General Construction/painting/pool service/ Lawn Service at Self employed (2004-11 – 2009-04)
Worked under strict deadlines and responded to service requests and emergency call-outs. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Assisted customers with product complaints. Guaranteed positive customer experiences and resolved all customer complaints.
Customer Service, Sales, Forklift and route driver
