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Dependable and motivated professional with experience in healthcare, aviation ground services, hospitality, insurance claims processing, and retail management. Strong customer service, communication, and problem-solving skills with the ability to work effectively both independently and as part of a team. Experienced with medical terminology, Microsoft Office, and maintaining high standards of safety, accuracy, and efficiency in fast-paced environments.
Server - Eliseo
(2025-01)
Work collaboratively with the kitchen and service team to ensure meals are served accurately and promptly. Provide excellent customer service and maintain a clean work environment.
Aircraft Services Agent - ERMC/Unifi
(2021-01 - 2025-01)
Worked safely servicing aircraft, communicated effectively with team members, and ensured timely aircraft turnaround.
(2017-01 - 2021-01)
Maintained sanitary patient and public areas, handled hazardous waste, distributed linens, and supported customer service goals.
Claims Processor - State Farm
(2014-01 - 2018-01)
Processed insurance claims, used legal and medical terminology, provided customer service, and worked with Microsoft Office and Adobe.
Supervisor - OshKosh B'gosh
(2013-01 - 2014-01)
Managed daily operations, supported leadership, and delivered excellent customer service.
Sales Associate - Carter's
(2011-01 - 2013-01)
Provided customer service, maintained store presentation, and assisted customers.
Guest Services Team Member - Target
(2006-01 - 2011-01)
Created positive guest experiences, resolved concerns, and maintained organized work areas.
Medical Assisting - Clover Park Technical College (2010-01 - 2013-01)
General Studies - Tacoma Community College (2004-01 - 2006-01)
