Dema Mansour

Experienced Patient Access Representative with 5+ years in fast-paced healthcare settings, specializing in patient registration, insurance verification, and pre-authorization processes. Skilled in EMR systems and HIPAA compliance, with a strong track record of improving patient flow and minimizing administrative delays. Recognized for attention to detail, efficiency, and delivering a high-quality patient experience through effective communication and teamwork.

Patient Access Representative - Doylestown Health - Doylestown, PA

(2020-12)

• Register and verify patient information for high daily patient volumes while maintaining strict HIPAA compliance
• Conduct insurance eligibility verification and benefits analysis to reduce claim denials and billing errors
• Submit and monitor pre-authorizations, improving approval efficiency and minimizing delays in patient care
• Maintain accurate and organized patient records within EMR systems to support continuity and quality of care
• Collaborate with clinical and administrative teams to streamline admissions and enhance workflow efficiency
• Provide patient support and guidance, ensuring a smooth and positive patient experience
• Handle high-volume patient intake efficiently while maintaining accuracy, professionalism, and attention to detail

General Educational Development (GED)