Hosts/Takeout/Food Runner - Bjs Restaurant & Brewhouse - Culver City
(2024-12 - 2026-09)
- Greeted and assisted guests at the entrance, ensuring a warm welcome and prompt service. while maintaining a professional and welcoming attitude.
- Delivered food to tables while verifying order accuracy and presentation to enhance guest satisfaction
- Coordinated with hosts, servers, kitchen staff, and other team members to maintain efficient restaurant operations during busy shifts
- Communicated with service staff about table status, food orders, and customer requests to streamline operations
- Assisted with takeout orders by confirming items, organizing orders, and ensuring prompt delivery to customers.
- Work effectively in a fast-paced environment while managing multiple tasks and prioritizing customer needs.
- Follow restaurant health, sanitation, food-handling, and satety procedures
Cashier/ Front Desk - California Fish Grill - Culver City California
(2024-05 - 2024-06)
- Assisted customers with kiosk ordering and provided support during the ordering process.
- Assisted customers with kiosk ordering and provided support when customers needed help navigating the ordering process
- Promoted add-on items and menu options through suggestive selling technique
- Answered customer questions and addressed concerns in a professional and friendly manner
- Worked efficiently while handling multiple customer requests in a fastpaced environment.
- Organized merchandise and promotional displays to create an inviting and effective customer area
- Encouraged add-on items and menu options through suggestive selling, contributing to increased average transaction value
- Arranged merchandise and promotional displays to maintain an organized and appealing customer area.
Hosts/ Busser - Jax At The Tracks Dinner - Truckee California
(2021-09 - 2023-08)
- Greeted guests and coordinated seating to ensure smooth table turnover during busy shifts.
- Communicated with guests regarding seating needs and worked to resolve customer concerns professionally
- Collaborated with team members to streamline daily operations and enhance guest experience.
- Handled reservations and maintained accurate guest records efficiently.
- Assisted servers by coordinating table assignments during busy shifts.
- Trained new hosts on procedures and customer service standards to improve service quality.
- Handled incoming phone calls to assist guests and manage inquiries efficiently during peak hours.
- Took reservations over the phone and in person.
- Managed guest reservations efficiently over the phone and in person. over the phone and in person.
