Denise Cambron

Skilled front desk receptionist with 3 years of experience in customer service and administrative support within the automotive industry. Proven ability to manage high volumes of incoming calls and resolve customer inquiries effectively. Strong organizational skills demonstrated through appointment scheduling and maintaining a clean, welcoming environment. Adept in communication and problem-solving, committed to enhancing customer satisfaction and operational efficiency.

Front Desk Receptionist - Honda - Fort Pierce, FL

(2021-09)

• Greeted and welcomed guests, providing a positive first impression of the company
• Scheduled appointments and maintained an organized calendar for multiple staff members
• Maintained cleanliness and organization of the front desk area at all times
• Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively
• Investigated complaints from customers regarding unsatisfactory experiences; resolved issues promptly
• Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
• Used CRM as POS system

College - Finance - St. Johns University (1983-09 - 1987-06)

High school diploma or GED - Psychology - St Jones University